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Continuity management : preserving corporate knowledge and productivity when employees leave /

'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements,...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Beazley, Hamilton, 1943-
Otros Autores: Boenisch, Jeremiah, Hardan, Daṿid
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : John Wiley, ©2002.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a Continuity management :  |b preserving corporate knowledge and productivity when employees leave /  |c Hamilton Beazley, Jeremiah Boenisch, David Harden. 
260 |a New York :  |b John Wiley,  |c ©2002. 
300 |a 1 online resource (xvii, 269 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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504 |a Includes bibliographical references (pages 251-254) and index. 
588 0 |a Print version record. 
505 0 |a Knowledge continuity in the information age. Knowledge loss in the information age -- Knowledge as a capital asset -- Knowledge continuity : the new management function -- The knowledge learning curve. Confessions of a continuity manager. Getting started -- Six steps to continuity management -- The knowledge continuity assessment -- Designing the knowledge profile -- Developing K-PAQ : the knowledge profile analysis questions -- Developing K-Quest : the knowledge questionnaire -- Creating the knowledge profile. Knowledge asset management. Operational knowledge transfer and acquisition -- Realignment of the organizational culture and reward system -- Continuity management in practice. 
520 |a 'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive research, Continuity Management solves this crucial problem of knowledge loss for managers at any organizational level by describing an effective s. 
546 |a English. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Intellectual capital. 
650 0 |a Knowledge management. 
650 0 |a Personnel management. 
650 2 |a Knowledge Management 
650 2 |a Personnel Management 
650 6 |a Capital intellectuel. 
650 6 |a Gestion des connaissances. 
650 6 |a Personnel  |x Direction. 
650 7 |a BUSINESS & ECONOMICS  |x Information Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Knowledge Capital.  |2 bisacsh 
650 7 |a Intellectual capital  |2 fast 
650 7 |a Knowledge management  |2 fast 
650 7 |a Personnel management  |2 fast 
700 1 |a Boenisch, Jeremiah. 
700 1 |a Hardan, Daṿid. 
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