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Crucial conversations : tools for talking when stakes are high /
Annotation
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
©2002.
|
| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
MARC
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| 100 | 1 | |a Patterson, Kerry, |d 1946- | |
| 245 | 1 | 0 | |a Crucial conversations : |b tools for talking when stakes are high / |c Kerry Patterson [and others]. |
| 260 | |a New York : |b McGraw-Hill, |c ©2002. | ||
| 300 | |a 1 online resource (xv, 240 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file | ||
| 504 | |a Includes bibliographical references (page 229) and index. | ||
| 505 | 0 | 0 | |t Foreword -- |t Acknowledgments -- |g ch. 1. |t What's a crucial conversation? : and who cares? -- |g ch. 2. |t Mastering crucial conversations : the power of dialogue -- |g ch. 3. |t Start with heart : how to stay focused on what you really want -- |g ch. 4. |t Learn to look : how to notice when safety is at risk -- |g ch. 5. |t Make it safe : how to make it safe to talk about almost anything -- |g ch. 6. |t Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- |g ch. 7. |t STATE my path : how to speak persuasively -- |g ch. 8. |t Explore others' paths : how to listen when others blow up or clam up -- |g ch. 9. |t Move to action : how to turn crucial conversations into action and results -- |g ch. 10. |t Putting it all together : tools for preparing and learning -- |g ch. 11. |t Yeah, but : advice for tough cases -- |g ch. 12. |t Change your life : how to turn ideas into habits -- |t Endnotes -- |t Index. |
| 588 | 0 | |a Print version record. | |
| 520 | 8 | |a Annotation |b When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. | |
| 546 | |a English. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Interpersonal communication. | |
| 650 | 0 | |a Interpersonal relations. | |
| 650 | 0 | |a Communication. | |
| 650 | 2 | |a Communication | |
| 650 | 2 | |a Interpersonal Relations | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 6 | |a Communication. | |
| 650 | 7 | |a communication (function) |2 aat | |
| 650 | 7 | |a communication functions. |2 aat | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Communication Studies. |2 bisacsh | |
| 650 | 7 | |a Interpersonal communication. |2 blmlsh | |
| 650 | 7 | |a Interpersonal relations. |2 blmlsh | |
| 650 | 7 | |a Communication. |2 fast |0 (OCoLC)fst00869952 | |
| 650 | 7 | |a Interpersonal communication. |2 fast |0 (OCoLC)fst00977344 | |
| 650 | 7 | |a Interpersonal relations. |2 fast |0 (OCoLC)fst00977397 | |
| 776 | 0 | 8 | |i Print version: |a Patterson, Kerry, 1946- |t Crucial conversations. |d New York : McGraw-Hill, ©2002 |z 0071401946 |w (DLC) 2002001129 |w (OCoLC)48989136 |
| 856 | 4 | 0 | |u https://learning.oreilly.com/library/view/~/9780071401944/?ar |z Texto completo (Requiere registro previo con correo institucional) |
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