The new supervisor's survival manual /

Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. This friendly guide is full of fiel...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Salmon, William A. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association, [1999]
Temas:
Supervision of employees > Handbooks, manuals, etc.
Personnel > Supervision > Guides, manuels, etc.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
Supervision of employees.
Supervisie.
Management.
Electronic books.
Handbook
Handbooks and manuals.
Guides et manuels.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction: the role of a supervisor
  • The challenge of being a supervisor
  • Understanding what's expected of you
  • Learning written and unwritten rules
  • Motivation: getting commitment from others
  • Setting goals and priorities
  • Communication
  • Delegation
  • Decision making
  • Problem solving
  • Coaching and feedback
  • Performance appraisal and development
  • Conducting effective meetings
  • Evaluating and managing your own performance.

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