Cargando…
Lean Six Sigma for Hospitals : Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition /
A fully updated, practical guide to Lean Six Sigma applications in the healthcare industry.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, N.Y. :
McGraw-Hill Education,
[2016].
|
| Edición: | 2nd edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000nam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | MGH_AEscn00100279 | ||
| 003 | IN-ChSCO | ||
| 005 | 20170217101209.0 | ||
| 006 | m||||||||||||||||| | ||
| 007 | cr |n||||||||n | ||
| 008 | 170217s2016||||nyu|||||o|||||||||||eng|| | ||
| 020 | |a 9781259641091 (e-ISBN) | ||
| 020 | |a 1259641090 (e-ISBN) | ||
| 020 | |a 9781259641084 (print-ISBN) | ||
| 020 | |a 1259641082 (print-ISBN) | ||
| 035 | |a (OCoLC)946605570 (print ed.) | ||
| 040 | |a IN-ChSCO |b eng |e rda | ||
| 041 | 0 | |a eng | |
| 050 | 4 | |a RA971 | |
| 060 | 1 | 0 | |a 2016 H-183 |
| 060 | 0 | 0 | |a WX 150.1 |
| 072 | 7 | |a TEC |x 009070 |2 bisacsh | |
| 072 | 7 | |a TEC |x 009020 |2 bisacsh | |
| 082 | 0 | 4 | |a 362.11068 |2 23 |
| 100 | 1 | |a Arthur, Jay, |e author. | |
| 245 | 1 | 0 | |a Lean Six Sigma for Hospitals : |b Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition / |c Jay Arthur. |
| 250 | |a 2nd edition. | ||
| 264 | 1 | |a New York, N.Y. : |b McGraw-Hill Education, |c [2016]. | |
| 264 | 4 | |c ?2016. | |
| 300 | |a 1 online resource (400 pages) : |b illustrations. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover Page -- Halftitle Page -- About the Author -- Title Page -- Copyright Page -- Contents -- Preface -- Chapter 1 A Faster Hospital in Five Days -- Goal: Accelerate the Patient?s Experience of Healthcare -- A Faster Emergency Department in Five Days -- Faster Door-to-Balloon (D2B or DTB) Time in Five Days -- A Faster Operating Room in Five Days -- Faster Medical Imaging in Five Days -- A Faster Lab in Five Days -- A Faster Nursing Unit in Five Days -- Case Study: Virginia Mason Medical Center (VMMC) -- Simple Steps to Better, Faster, Cheaper Healthcare -- The Problem Isn?t Where You Think It Is -- Take the Dominos Challenge -- How to Get a Faster Hospital in Five Days -- Chapter 2 Lean for Accelerated Patient Flow -- Mind the Gap -- Value-Stream Mapping and Spaghetti Diagramming -- If They Can Do It in Botswana -- The Fast Eat the Slow -- Core Score -- Speed Saves Lives -- You Already Understand Lean -- The Power Laws of Speed -- Economies of Speed -- The Toyota Production System -- Core Ideas of Lean -- Toyota?s Five Rules -- The Lean Mindset -- The Seven Speed Bumps of Lean -- The Five S?s -- Value-Stream Mapping -- Pull Versus Push -- Redesign for One-Piece Flow -- Lean Tools -- Walking Is Waste -- Lean Principle?Load Leveling -- Lean Principle?Minimize Inventory -- Cleveland Clinic Case Study -- Chapter 3 Simple Steps to a Better Hospital -- Memorial Hermann Case Study -- A Better Emergency Department (ED) in Five Days -- A Better Clinical Staff in Five Days -- A Better Operating Room (OR) in Five Days -- A Better Pharmacy -- Better Order Accuracy in Five Days -- Better Medical Imaging in Five Days -- A Better Lab in Five Days -- A Better Nursing Unit in Five Days -- Better Diagnoses -- A Better ICU in Five Days -- Misuse of Antibiotics -- Bar Codes Bust Medication Errors -- The Problem Isn?t Where You Think It Is -- I Pledge Allegiance to Science and Evidence -- Simple Steps to a Better Hospital in Five Days -- Chapter 4 Reducing Defects with Six Sigma -- Invisible Low-Hanging Fruit -- Six Sigma?s Problem-Solving Process -- Getting to Lean Six Sigma -- Key Tools for Defect Reduction. | |
| 505 | 0 | |a The 4-50 Rule -- Reducing Patient Falls: A Case Study -- Mistake-Proofing Forms to Improve Quality -- Six Sigma Tar Pits -- Become a Lean Six Sigma Detective -- Mistakes, Defects, and Errors -- Measurement Simplicity -- Accidents Don?t Just Happen -- Analysis Is Easy ? If You Know What to Look For -- Chapter 5 Simple Steps to a Cheaper (More Profitable) Hospital -- Faster + Better = Cheaper and More Profitable! -- Reducing Denied Claims in Five Days -- Reducing Rejected Claims in Five Days -- Reducing Appealed Claims in Five Days -- How to Get a Cheaper Hospital in Five Days -- Insights -- Conclusion -- Chapter 6 Six Sigma for Hospitals -- Double Your Profits -- Manufacturing and Service -- Tricks of the Trade -- The Faster, Better, Cheaper Toolkit -- Every Business Has Two Sources of Cash Flow -- Every Business Process Has Three Big Leaks -- Every Business Has Two Improvement Focuses -- The Universal Improvement Method -- Lean Six Sigma -- Chapter 7 Excel Power Tools for Lean Six Sigma -- Trend Lines Can Tell Lies -- What Is a Pareto Chart? -- What Is a Histogram? -- What Is a Fishbone Diagram? -- What Is a Countermeasures Matrix? -- Why Get SPC Software? -- The QI Macros for Excel -- The QI Macros Are Easy to Use -- QI Macros Introduction -- Power Tools for Lean Six Sigma -- Analyzing Customer-Service Data Hidden in Trouble-Reporting Systems -- Setting Up Your Data in Excel -- Data Collection and Measurement for Six Sigma -- Mistake-Proof Data Collection -- Troubleshooting Problems -- Technical Support -- Chartjunk -- Get the Idea? -- Chapter 8 Is There an Improvement Project in My Data? -- Data Mining with Excel and the QI Macros PivotTable Wizard -- Word Count -- PivotTable Wizard -- Get the Idea? -- Chapter 9 Sustaining Improvement -- Performance Drift -- Process Control System -- Process Flowchart -- Standard Work -- Control Charts for Sustaining the Improvement -- What Chart Do I Choose? -- Control Plan -- Chapter 10 Laser-Focused Process Innovation -- Focusing the Improvement Effort -- Critical-to-Quality Indicators (CTQs) -- SIPOC -- Balanced Scorecard -- Mayo Clinic Case Study in Innovation -- Quality Management Systems. | |
| 505 | 0 | |a Chapter 11 Statistical Tools for Lean Six Sigma -- Hypothesis Testing -- Hypothesis Testing for Variation -- Hypothesis Testing for Means -- Analysis of Variance -- Are Your Data Normal? -- Tests of Proportion -- Chi-Square Tests in Excel -- Determining Sample Sizes -- QI Macros Statistics Wizard -- Conclusion -- Chapter 12 Change Management -- Three Stages of Change -- Key Components of Managing Change -- Plan -- Inspire the Team -- The Power of Diffusion -- Change Management Transition Planning -- Physician Engagement to Lead Cultural Transformation -- The Best Work Anywhere Should Be the Standard of Work Everywhere -- Chapter 13 Theory of Constraints -- Hospitals Are Complex, but Problems Are Simple -- Theory of Constraints -- The TOC Process -- Chapter 14 Implementing Lean Six Sigma in Hospitals -- WIIFM -- Excuses, Excuses, Excuses -- CONI?Cost of No Improvement -- Decisive Force -- Crisis Junkies -- Minor in Major Things -- Getting the Right People Involved with Lean Six Sigma -- The Improvement Mindset -- Talent Versus Process -- New CEOs Can Kill Lean Six Sigma -- Be a Money Belt -- Our Reward Systems Are Broken -- Barriers to Lean Six Sigma -- Here?s My Point -- Management by Quality (MBQ) -- Why Do Six Sigma Teams Fail? -- "Bridezilla" Meets Lean Six Sigma -- Here?s My Point -- Making Lean Six Sigma Successful -- What?s Wrong with Most Lean Six Sigma Training? -- Are You a Lean Six Sigma Salmon? -- Here?s My Point -- Risk-Free Way to Implement Lean Six Sigma -- Can Lean Six Sigma Kill Your Hospital? -- Assets and Liabilities -- Innovation Rules -- Conflicting Goals -- Honor Your Progress -- The Hard Work Is Soft -- Lean Six Sigma Roles -- Get a Faster, Better, Cheaper Hospital -- Epilogue -- Bibliography -- Index. | |
| 520 | 3 | |a A fully updated, practical guide to Lean Six Sigma applications in the healthcare industry. | |
| 530 | |a Also available in print edition. | ||
| 533 | |a Electronic reproduction. |b New York, N.Y. : |c McGraw Hill, |d 2016. |n Mode of access: World Wide Web. |n System requirements: Web browser. |n Access may be restricted to users at subscribing institutions. | ||
| 538 | |a Mode of access: Internet via World Wide Web. | ||
| 546 | |a In English. | ||
| 588 | |a Description based on e-Publication PDF. | ||
| 650 | 0 | |a Hospital Administration |x methods. | |
| 650 | 0 | |a Efficiency, Organizational. | |
| 650 | 0 | |a Quality of Health Care |x organization & administration. | |
| 650 | 0 | |a Total Quality Management |v methods. | |
| 650 | 0 | |a Hospitals |x Administration. | |
| 650 | 0 | |a Organizational effectiveness. | |
| 650 | 0 | |a Medical care |x Quality control. | |
| 650 | 0 | |a Total quality management. | |
| 655 | 0 | |a Electronic books. | |
| 776 | 1 | 8 | |i Print version: |t Lean Six Sigma for Hospitals, Improving Patient Safety, Patient Flow and the Bottom Line, Second Edition, |d New York, N.Y. : McGraw Hill, |c [2017], |z 9781259641084? |
| 856 | 4 | 0 | |u https://accessengineeringlibrary.uam.elogim.com/content/book/9781259641084 |z Texto completo |