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Juran's Quality Handbook : The Complete Guide to Performance Excellence, Seventh Edition /
The body of knowledge for the science of quality management and performance excellence for more than half-a-century, Jurans Quality Handbook has been completely updated to meet the ever-changing needs of todays business and quality professionals. Under the guidance of a team of top experts, this aut...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, N.Y. :
McGraw-Hill Education,
[2017].
|
| Edición: | 7th edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 020 | |a 9781259643620 (e-ISBN) | ||
| 020 | |a 125964362X (e-ISBN) | ||
| 020 | |a 9781259643613 (print-ISBN) | ||
| 020 | |a 1259643611 (print-ISBN) | ||
| 035 | |a (OCoLC)929544252 (print ed.) | ||
| 040 | |a IN-ChSCO |b eng |e rda | ||
| 041 | 0 | |a eng | |
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| 082 | 0 | 4 | |a 658.562 |2 23 |
| 100 | 1 | |a Defeo, Joseph A., |e author. | |
| 245 | 1 | 0 | |a Juran's Quality Handbook : |b The Complete Guide to Performance Excellence, Seventh Edition / |c Joseph A. Defeo. |
| 250 | |a 7th edition. | ||
| 264 | 1 | |a New York, N.Y. : |b McGraw-Hill Education, |c [2017]. | |
| 264 | 4 | |c ?2017. | |
| 300 | |a 1 online resource (1200 pages) : |b 300 illustrations. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover -- Title Page -- Copyright Page -- About the Editor -- Contents -- Contributors -- Preface -- Introduction: Quality and Performance Excellence -- 1 Universal Principles of Quality Management -- 2 Developing an Excellence Culture -- 3 Developing the Quality and Excellence Office -- 4 Quality Planning and Design of New Goods and Services -- 5 Quality Improvement and Breakthrough Performance -- 6 Quality Control to Assure Compliance to Customer Requirements -- 7 Strategic Planning and Performance Excellence -- 8 Organization Roles to Support a Quality and Excellence Culture -- 9 Quality Assurance and Audits -- 10 The Board of Directors and Organizational Excellence -- 11 ISO 9000 Quality Management System -- 12 The Role of Statistics and Probability -- 13 Managing Risk -- 14 Lean Techniques and the Shingo Prize -- 15 Six Sigma: Breakthrough to In-Process Effectiveness -- 16 Root Cause Analysis Methods -- 17 Continuous Innovation Using Design for Six Sigma -- 18 Benchmarking: Best Practices for Market Leadership -- 19 Graphical Tools to Improve Process Performance -- 20 Accurate and Reliable Data and Measurement Systems -- 21 Managing Quality in Operations: Service -- 22 Managing Quality in Operations: Manufacturing -- 23 Managing Quality in the Supply Chain -- 24 Inspection, Test, and Measurement -- 25 Organization-Wide Assessment of Quality -- Appendix I. Sample Competency Matrices and Job Profiles -- Appendix II. Tables and Charts -- Glossary of Acronyms -- Glossary of Terms -- Name Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- V -- W -- Y -- Z -- Subject Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X -- Y -- Z. | |
| 520 | 3 | |a The body of knowledge for the science of quality management and performance excellence for more than half-a-century, Jurans Quality Handbook has been completely updated to meet the ever-changing needs of todays business and quality professionals. Under the guidance of a team of top experts, this authoritative resource demonstrates how to apply the right methods for delivering superior results and achieving excellence in any organization, industry, or country. Jurans Quality Handbook, Seventh Edition provides you with a complete roadmap for the discipline -- clearly written to make sure you know where you are in the process and what you must do to reach the next level. Within its pages, you will find A-Z coverage from key concepts, methods, research, and tools to practical applications on the job. | |
| 530 | |a Also available in print edition. | ||
| 533 | |a Electronic reproduction. |b New York, N.Y. : |c McGraw Hill, |d 2017. |n Mode of access: World Wide Web. |n System requirements: Web browser. |n Access may be restricted to users at subscribing institutions. | ||
| 538 | |a Mode of access: Internet via World Wide Web. | ||
| 546 | |a In English. | ||
| 588 | |a Description based on e-Publication PDF. | ||
| 650 | 0 | |a Quality control |v Handbooks, manuals, etc. | |
| 650 | 0 | |a Quality control. | |
| 655 | 0 | |a Electronic books. | |
| 776 | 1 | 8 | |i Print version: |t Juran's Quality Handbook, The Complete Guide to Performance Excellence, Seventh Edition, |d New York, N.Y. : McGraw Hill, |c [2017], |z 9781259643613 |
| 856 | 4 | 0 | |u https://accessengineeringlibrary.uam.elogim.com/content/book/9781259643613 |z Texto completo |