Innovating Lean Six Sigma : A Strategic Guide to Deploying the World's Most Effective Business Improvement Process /
Develop deeper insights into your customer experience. Tackle bigger problems and find better solutions. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it w...
Clasificación: | Libro Electrónico |
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Autores principales: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, N.Y. :
McGraw-Hill Education,
[2016]
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Edición: | First edition. |
Colección: | McGraw-Hill's AccessEngineering.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Contents
- Acknowledgments
- Introduction: The Tao of Lean Six Sigma
- Part 1: Firing on All Cylinders: Building a Strong Foundation for a High-Functioning Lean Six Sigma Initiative
- Chapter 1: What?s First?: The Big Four Questions That Shape a Deployment
- Chapter 2: Bolstering Leadership Support
- Chapter 3: Got Culture?
- Chapter 4: Measuring Progress and Success
- Chapter 5: The Art and Science of Project Selection and Pipeline Management
- Chapter 6: "How Are We Doing?": Using a Maturity Model Assessment to Evaluate Where You Are and Where You Should Go Next
- Part 2: Next Steps: The Smart Way to Tackle Bigger Problems, Use More Sophisticated Methods, and Push the Culture to the Next Level
- Prologue: What?s Next?: Options for Building on a Solid Foundation
- Chapter 7: Voices You Want to Hear: Developing Deeper Insights into Customer Needs
- Chapter 8: Business Process Management: Building a Strong Foundation for Implementing a Culture of Improvement
- Chapter 9: Quick Fixes for Big Issues: Enterprise kaizen
- Chapter 10: Linking Top to Bottom: Using Hoshin Planning for Strategy Deployment
- Chapter 11: Solving Analysis Challenges with Specialized Tools
- Chapter 12: Starting from Scratch: When and How to Use Product and Process Design Methodologies
- Chapter 13: The Healthcare Frontier: Making Progress Despite the Challenges
- Appendix A: A Complete Maturity Model
- Index
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y.