Innovating Lean Six Sigma : A Strategic Guide to Deploying the World's Most Effective Business Improvement Process /

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Develop deeper insights into your customer experience. Tackle bigger problems and find better solutions. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it w...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Watson-Hemphill, Kimberly (Autor), Nissen Bradley, Kristine (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education, [2016]
Edición:First edition.
Colección:McGraw-Hill's AccessEngineering.
Temas:
Total quality management.
Benchmarking (Management)
Six sigma (Quality control standard)
Quality control > Management.
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Title Page
  • Copyright Page
  • Contents
  • Acknowledgments
  • Introduction: The Tao of Lean Six Sigma
  • Part 1: Firing on All Cylinders: Building a Strong Foundation for a High-Functioning Lean Six Sigma Initiative
  • Chapter 1: What?s First?: The Big Four Questions That Shape a Deployment
  • Chapter 2: Bolstering Leadership Support
  • Chapter 3: Got Culture?
  • Chapter 4: Measuring Progress and Success
  • Chapter 5: The Art and Science of Project Selection and Pipeline Management
  • Chapter 6: "How Are We Doing?": Using a Maturity Model Assessment to Evaluate Where You Are and Where You Should Go Next
  • Part 2: Next Steps: The Smart Way to Tackle Bigger Problems, Use More Sophisticated Methods, and Push the Culture to the Next Level
  • Prologue: What?s Next?: Options for Building on a Solid Foundation
  • Chapter 7: Voices You Want to Hear: Developing Deeper Insights into Customer Needs
  • Chapter 8: Business Process Management: Building a Strong Foundation for Implementing a Culture of Improvement
  • Chapter 9: Quick Fixes for Big Issues: Enterprise kaizen
  • Chapter 10: Linking Top to Bottom: Using Hoshin Planning for Strategy Deployment
  • Chapter 11: Solving Analysis Challenges with Specialized Tools
  • Chapter 12: Starting from Scratch: When and How to Use Product and Process Design Methodologies
  • Chapter 13: The Healthcare Frontier: Making Progress Despite the Challenges
  • Appendix A: A Complete Maturity Model
  • Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y.

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