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What is six sigma process management? /
Six Sigma Process Management is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. This book demystifies the methodology, providing a description of its concepts and helps determine which improvement efforts positive...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, N.Y. :
McGraw-Hill Education,
[2005]
|
| Edición: | First edition. |
| Colección: | McGraw-Hill's AccessEngineering.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 010 | |z 2006530105 | ||
| 020 | |a 9780071453417 (print-ISBN) | ||
| 020 | |a 0071453415 (print-ISBN) | ||
| 035 | |a (OCoLC)243596487 | ||
| 040 | |a IN-ChSCO |b eng |e rda | ||
| 041 | 0 | |a eng | |
| 050 | 4 | |a TS156.8 | |
| 082 | 0 | 4 | |a 658.5/62 |2 23 |
| 100 | 1 | |a Hayler, Rowland, |e author. | |
| 245 | 1 | 0 | |a What is six sigma process management? / |c Rowland Hayler, Michael Nichols. |
| 250 | |a First edition. | ||
| 264 | 1 | |a New York, N.Y. : |b McGraw-Hill Education, |c [2005] | |
| 264 | 4 | |c ?2005 | |
| 300 | |a 1 online resource (xv, 110 pages) : |b illustrations. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 1 | |a McGraw-Hill's AccessEngineering | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a A. Dedication -- B. Foreword -- C. Acknowledgments -- D. Introduction -- 1. Defining six sigma process management -- What is six sigma process management? -- Six sigma process management is crucial for business success -- Our big hypothesis (educated guess!) -- Testing our hypothesis? a simple illustration -- Notes -- 2. Leading six sigma process management -- What differentiates companies that are pursuing business process leadership? -- Process intellect alone is not enough -- What's my role? -- 1. Mapping your organization's process maturity -- 2. Shaping and communicating an integrated vision and strategy -- 3. Successfully executing your strategy -- Assessing progress and identifying future actions -- Summary -- Notes -- 3. What is the six sigma process management methodology? -- An overview of dmaic for process management -- The define phase -- Understanding your processes -- Understanding your customer -- Define phase summary -- Define phase checklist -- Define phase tools -- The measure phase -- Documenting the process -- Measuring the process -- Measure phase summary -- Measure phase checklist -- Measure phase tools -- The analyze phase -- Understanding process relationships -- Establish performance standards -- Process failures -- Analyze phase summary -- Analyze phase checklist -- Analyze tools -- 4. Successfully managing your end-to-end process(es) -- Exploring process governance -- Facing up to transition challenges -- Maintaining momentum -- 1. Managing a portfolio of projects across the end-to-end process -- 2. Carefully measuring to successfully manage?using process dashboards and scorecards -- 3. Establishing cross-functional accountabilities and behaviors -- An alternate way -- Summary -- Notes -- 5. What is the future of six sigma process management? -- The highest level of six sigma process management maturity -- Final note -- Notes -- A. Recommended reading -- Six sigma leadership -- Six sigma reference -- Customer -- Process management -- Benchmarking -- Lean. | |
| 520 | |a Six Sigma Process Management is a structured set of tools and techniques designed to help executives and teams continually address their customers' expectations. This book demystifies the methodology, providing a description of its concepts and helps determine which improvement efforts positively impact customers, employees, and shareholders. | ||
| 530 | |a Also available in print edition. | ||
| 533 | |a Electronic reproduction. |b New York, N.Y. : |c McGraw Hill, |d 2005. |n Mode of access: World Wide Web. |n System requirements: Web browser. |n Access may be restricted to users at subscribing institutions. | ||
| 538 | |a Mode of access: Internet via World Wide Web. | ||
| 546 | |a In English. | ||
| 588 | |a Description based on cover image and table of contents, viewed on Mar. 24, 2015. | ||
| 650 | 0 | |a Six sigma (Quality control standard) | |
| 650 | 0 | |a Production management |x Quality control. | |
| 655 | 0 | |a Electronic books. | |
| 700 | 1 | |a Nichols, Michael |q (Michael D.), |e author. | |
| 776 | 0 | |i Print version: |t What is six sigma process management?. |b First edition. |d New York, N.Y. : McGraw-Hill Education, 2005 |w (OCoLC)58554806 | |
| 830 | 0 | |a McGraw-Hill's AccessEngineering. | |
| 856 | 4 | 0 | |u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071453417 |z Texto completo |