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Six sigma demystified

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Keller, Paul A. (Paul Andrew) (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education LLC., c2011.
Edición:2nd ed.
Colección:Demystified series.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • A. Demystified series
  • B. Dedication
  • C. About the author
  • D. Introduction
  • How to use this book
  • A. Part 1: preparing for deployment
  • 1. Deployment strategy
  • What is six sigma?
  • Differences between six sigma and total quality management (tqm)
  • Six sigma and lean
  • Elements of a successful deployment
  • Chapter 1 quiz
  • 2. Developing the training and deployment plan
  • Training needs analysis
  • Executive overview training
  • Champions
  • Black belts
  • Green belts
  • Chapter 2 quiz
  • 3. Focusing the deployment
  • Customer focus
  • Project selection
  • Chapter 3 quiz
  • B. Part 2: dmaic methodology
  • 4. Define stage
  • Objectives
  • Project definition
  • Top-level process definition
  • Team formation
  • Recommended tools
  • Chapter 4 quiz
  • 5. Measure stage
  • Objectives
  • Process definition
  • Metric definition
  • Process baseline estimation
  • Measurement systems analysis
  • Recommended tools
  • Chapter 5 quiz
  • 6. Analyze stage
  • Objectives
  • Value-stream analysis
  • Analyzing sources of variation
  • Determining process drivers
  • Recommended tools
  • Chapter 6 quiz
  • 7. Improve stage
  • Objectives
  • Defining the new process
  • Evaluating process failure modes
  • Assessing benefits of the proposed solution
  • Implementation and verification
  • Recommended tools
  • Chapter 7 quiz
  • 8. Control stage
  • Objectives
  • Standardize on the new methods
  • Measure bottom-line impact
  • Document lessons learned
  • Recommended tools
  • Chapter 8 quiz
  • C. Part 3: six sigma tools
  • 9. Six sigma tools
  • Affinity diagrams
  • Anova
  • Autocorrelation charts
  • Box-whisker chart
  • C chart
  • Cause-and-effect diagram
  • Confidence interval on mean
  • Confidence interval on proportion
  • Contingency tables
  • Contour plot
  • Control plans
  • Design of experiments (doe)
  • Distributions
  • Equality-of-variance tests
  • Evolutionary operation (evop)
  • Ewma charts
  • Factorial designs
  • Failure modes and effects analysis (fmea)
  • 5 s
  • Flowchart
  • Gantt chart
  • Goodness-of-fit tests
  • Histogram
  • Hypothesis testing
  • Individual-x and moving-range charts
  • Interaction plots
  • Lean methodology
  • Level loading
  • Linearity analysis
  • Matrix diagrams
  • Multi-vari plots
  • Nominal group technique
  • Nonparametric test on equality of means
  • Np chart
  • P chart
  • Pareto chart
  • Pert analysis
  • Prioritization matrix
  • Process capability index
  • Process cycle efficiency
  • Process decision program charts
  • Process maps
  • Process performance indices
  • Quality function deployment
  • R&r studies
  • Regression analysis
  • Response surface analysis
  • Run-test rules
  • Scatter diagrams
  • Sipoc
  • Spaghetti diagram
  • Statistical process control (spc) charts
  • Transformation
  • U chart
  • Velocity
  • Work breakdown structure
  • X-bar charts
  • D. Final exam
  • E. Answers to quizzes and final exam
  • Chapter 1: deployment strategy
  • Chapter 2: developing the training and deployment plan
  • Chapter 3: focusing the development
  • Chapter 4: define stage
  • Chapter 5: measure stage
  • Chapter 6: analyze stage
  • Chapter 7: improve stage
  • Chapter 8: control stage
  • Final exam
  • F. Appendix 1: area under the standard normal curve
  • G. Appendix 2: critical values of the t distribution
  • H. Appendix 3: chi-square distribution
  • I. Appendix 4: f distribution (? = 1%)
  • J. Appendix 5: f distribution (? = 5%)
  • K. Appendix 6: control chart constants
  • L. Appendix 7: table of d*2values
  • M. Appendix 8: capability index to sigma level conversion
  • N. Appendix 9: estimating sigma using long-term dpmo (from field data)
  • O. Appendix 10: durbin-watson test bounds
  • P. Glossary
  • Q. References.