The Supply Management Handbook

For more than three decades, The Supply Management Handbook (formerly The Purchasing Handbook) has been vital for purchasing and supply professionals in every field and industry. This latest edition comprehensively updates and revises this classic to encompass the ongoing shift from simple purchasin...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Cavinato, Joseph L. (ed.), Flynn, Anna E. (ed.), Kauffman, Ralph G. (ed.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education LLC., c2006.
Edición:7th ed.
Temas:
Industrial procurement.
Purchasing departments > Management.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • A. Preface
  • Looking forward into the field
  • B. Contributors
  • C. About the editors-in-chief
  • A. Part 1: supply: the expanding edges of purchasing
  • 1. Supply management: ism's leadership view
  • How we got to where we are today
  • Nature of supply chains today
  • Summary
  • 2. Strategic directions for supply management
  • The impact of future forces
  • The evolving role of the supply management function
  • Assessing readiness for tomorrow
  • Conclusion
  • 3. Innovation and opportunity: what's ahead in supply management
  • Introduction
  • New technologies: tomorrow's supply management tools
  • New venues: global sourcing and supply management
  • Approaches to global sourcing
  • The future is now
  • New approaches: the rise in procurement outsourcing
  • New adherents: supply management in government and financial services
  • Conclusion: defining and leveraging supply management leadership
  • 4. The three- to five-year outlook: anticipating the future is no longer only senior management's concern
  • The future is now
  • Chief executive officers' expectations
  • Chief purchasing officers' expectations
  • Risk management leader
  • Requirements for transformation
  • Critical success factors
  • The next step
  • B. Part 2: going to market with today's crucial imperatives
  • 5. Developing and implementing supply strategies
  • Introduction
  • Segmentation
  • Risk and value
  • The spend analysis
  • Market complexity
  • Cost/value
  • Supply segmentation analysis
  • Supply management targets
  • Price versus cost in the segmentation arena
  • The supply strategy development process
  • Other quadrant strategies
  • Supplier relationship strategy
  • Choosing an approach
  • Summary
  • Bibliography
  • 6. Strategic sourcing: where did it come from? What has it accomplished? Where is it going?
  • Where have we come from?
  • What has worked?
  • Where do we go from here??sustainability
  • Making it work: the seven-step sourcing process
  • Step 1: conduct internal assessment
  • Step 2: conduct supplier market assessment
  • Step 3: collect supplier information
  • Step 4: develop sourcing strategy
  • Step 5: solicit and evaluate bids
  • Step 6: negotiate with and select suppliers
  • Step 7: implement recommendations
  • The procurement intensity continuum: how aggressive are we and should we be at sourcing?
  • Internal influences
  • External influences
  • Putting it all together
  • The next frontier?value-based sourcing: what does this entail?
  • The future today?
  • 7. Knowledge-basedsupply management
  • Contemporary sourcing models
  • Evaluating suppliers today and for tomorrow2
  • Analyzing supplier performance
  • Market intelligence
  • Conclusion
  • 8. Supply chain self-measurement
  • Supply chains: measurements and evaluation
  • Creating the supplier data baseline profile
  • Key supplier performance matrices
  • Creating a balanced scorecard with key performance indicators
  • Conclusion
  • Appendix a industry case example?supplier self-measurement programs
  • Appendix b industry case example?self-measurement and evaluation program
  • 9. Global supply chain networks.
  • Introduction
  • The need for global sourcing and supply
  • Establishing global sources and supply chain linkages
  • Concept of supply chain complexity
  • Continuous leadership and management of extended global supply chains
  • Summary
  • 10. Outsourcing:challenges and opportunities
  • Introduction
  • How does outsource contracting vary from traditional services contracting?
  • What are some of the key points for the sow, the request for proposal (rfp), and the ultimate base outsourcing agreements?
  • What is a service-level agreement and how is it used?
  • What are key performance indictors?
  • Should risk-reward provisions be included in outsourcing agreements?
  • If the outsource supplier is based offshore, what additional concerns or issues should be considered?
  • The ugly side of outsource contracting: disaster recovery, business downturn, and exit strategies
  • What are some effective techniques, methods, and practices for managing outsourcing agreements?
  • Summary
  • Closing comments
  • 11. Project 10x: the value proposition and strategic impact to sourcing and supply effectiveness
  • Project 10x background
  • Project 10x knowledge content
  • Ongoing research
  • The project 10x value proposition
  • Kms.2: a critical enabler
  • Project 10x and kms.2 applications
  • Concluding comments
  • C. Part 3: the four core supports of every supply chain
  • 12. Physical supply chain design and linkages
  • Physical supply chain components
  • Supply chains are not all the same?be careful what you benchmark for
  • Agile supply chains and networks: mantra for the decade and beyond
  • 13. The financial supply chain
  • The cfo paradox
  • A
  • 200 billion goldmine for fortune 500 companies
  • Mess management
  • The big lie: e-commerce andthe digital marketplace
  • Data capture and depletion phenomena
  • Cash-to-order-to-cash canyons
  • Lessons learned from the physical supply chain
  • Optimizing the financial supply chain
  • The new emphasis on the financial supply chain
  • Vision for the financial supply chain
  • 14. Information supply chain and e-business
  • Introduction
  • Historical perspective
  • Intra-enterprise information supply chain
  • Inter-enterprise information supply chain
  • Multi-tier information supply chain
  • E-business software tools supporting information supply chains
  • Information supply chains and corporate governance: sarbanes-oxley act (sox)
  • Emerging e-business and isc technologies
  • The future: the rise of intelligent networks
  • Emerging security and reliability requirements
  • Conclusion
  • 15. Relational supply chain: from arm's lengthto alliances andjoint ventures: the future of supply chain relationships
  • A look at the past
  • Evolutionary models of supply chain relationship
  • Supply chain relationships 101
  • Visionary supply chains
  • Tools
  • Bibliography
  • D. Part 4: emerging issues and opportunities in supply
  • 16. Developing supply management skills and talent
  • Introduction
  • Part i: evolving and future supply capabilities
  • Part ii: applying today's needs for a strong tomorrow
  • 17. Function and form in supply management organizations.
  • Introduction
  • Changes in supply management: roles and responsibilities
  • Changes in supply management: financial performance
  • Changes in supply management: organization design
  • Changes in supply management: globalization
  • Supply chain management: issues for supply management
  • Summary
  • 18. Supply management's contribution to product and service innovation
  • Introduction
  • Price versus cost
  • Quality
  • Delivery
  • Indirect and maintenance, repair, and operating costs
  • Training and career path planning
  • Strategic sourcing and supplier performance
  • Strategic planning and systems
  • Conclusion
  • 19. Supply in a risk-sensitive business climate
  • Introduction
  • Defining supply chain risk
  • Critical dimensions for assessing supply risk
  • Supply risk assessment tools
  • Managing supply risk
  • Conclusion
  • References
  • 20. Purchasing social responsibility?what isit, and where shouldwe be headed?
  • Introduction
  • What is psr and where are we now?
  • Where should we go from here?
  • Conclusion
  • Appendix a institute for supply management's principlesof social responsibility
  • E. Part 5: components and capabilities
  • 21. Technology in the supply chain
  • Introduction
  • Supply chain processes
  • E markets?public, industry-sponsored, and private
  • Reverse auctions
  • Standards, technology, and integration
  • Future and promising technologies and applications
  • Conclusion
  • Bibliography
  • 22. Supplier price and cost analysis
  • Introduction
  • What is price?
  • Price analysis
  • What is cost?
  • Cost analysis
  • Using cost analysis in leading-edge supply management
  • Supply management's rolein supplier cost containment
  • Cost and price in negotiations
  • Summary
  • Bibliography
  • 23. Total cost of ownership
  • Introduction
  • Framing tco
  • Strategic cost management
  • A five-step approach to developing a tco analysis
  • Implementation issues
  • Summary
  • 24. Negotiations
  • Introduction
  • Negotiations
  • Key strategic approaches
  • The pram negotiation model
  • Enhancing negotiation skills
  • 25. Cost-saving techniques in supply management and the supply chain
  • Introduction
  • Supply chain cost reduction basics
  • A five-step best-practices framework for supply chain cost reduction
  • Supply chain cost reduction techniques
  • Conclusion and summary
  • 26. Contract and subcontract writing and management
  • Introduction
  • Definitions
  • Contract writing
  • Special subjects for contract coverage
  • Form of contract
  • Selection of appropriate contract type
  • Variations
  • Delegation of responsibility or authority
  • Subcontracting
  • Contract administration and management
  • Contract abstract or work summary
  • Contract closeout
  • Conclusion
  • 27. Quality management
  • Introduction
  • Background
  • Quality management tools and techniques for suppliers
  • Quality management tools and techniques for supply managers
  • Conclusion
  • Acknowledgments
  • 28. Value analysis
  • Overview
  • History
  • Benefits
  • The basis of value
  • Summary?steps to take in setting up a value analysis program
  • For further reading
  • 29. Forecasting forsupply management.
  • Introduction
  • Status of the forecasting process
  • Forecasting quantity
  • Model evaluation
  • Forecasting availability and lead times
  • Ism's report on business?
  • Forecasting price
  • Summary
  • Additional references
  • Appendix
  • 30. Logistics of supply management
  • What is logistics?
  • Supply chain security
  • Conclusion
  • 31. Legal aspects of purchasing and supply
  • Law and the supply management professional
  • Agency law
  • Contract law
  • Contracting with suppliers
  • Performance of the contract
  • Dispute resolution
  • Regulations affecting supply management
  • Electronic commerce
  • Conclusion
  • Appendix internet resources
  • Contract writing internet resources
  • 32. Principles of managing investment recovery inventory: the application of reverse logistics
  • Introduction
  • Reasons why companies maintain investment recovery groups
  • Characterizing investment recovery inventory
  • Placing the inventory
  • Marketing summary
  • Logistical obstacles facing investment recovery groups
  • Basis of management: valuing the inventory
  • Systems for tracking inventory items
  • Conclusion
  • References
  • Useful web sites
  • 33. Supplier performance evaluation
  • Introduction
  • Traditional measurements
  • The questioning
  • A better place
  • Putting it all together
  • Conclusion
  • F. Part 6: item and industry practice
  • 34. Raw material and commodity supply management
  • Introduction
  • The link between raw materials and organizational success
  • Multitier supplier management
  • Key macro-influences on raw material supply management strategy
  • Market analysis
  • Quality
  • Developing a raw materials supply plan
  • Using the internet
  • Administer the raw materials contract
  • Value leveraging techniques
  • Organizational management's mind-set in a global economy
  • Metrics
  • 35. Indirect materials management
  • Introduction
  • Indirect supply characteristics
  • Tools for indirect purchasing management
  • Inventory performance measures
  • Managing the indirect purchasing process
  • Information systems and technology applications in indirect materials management
  • Conclusion
  • 36. Intellectual property and technology acquisition
  • Part 1: what is intellectual property?
  • Copyright law and the internet
  • Part 2: technology acquisition
  • Conclusion
  • 37. Capital and its impacton the organization
  • What is capital?
  • The enterprise resource planning model
  • Capital procurement, evaluation, and control tools
  • Capital acquisition requirements
  • Financial return analysis
  • Steps in a project evaluation program
  • Supply management's role in the acquisition of capital equipment
  • Contract negotiations
  • Lease versus buy alternatives
  • Conclusion
  • 38. Purchasing services
  • Overview
  • Types of services
  • Differences in purchasing services
  • The services sourcing process
  • Supplier performance management
  • Conclusion
  • 39. Construction services supply management
  • Elements in construction buying
  • Construction project process
  • Selecting the proper pricing alternative
  • Contract content for protection of the buying organization
  • Conclusion
  • 40. Supply management in the service industries
  • Introduction
  • Services company
  • Conclusion
  • 41. Supply managementin the process andextractive industries: integration into supply chain management
  • Introduction
  • The nature of supply management in the process and extractive industries
  • Lease and royalty obligations
  • Location of activities and multiplicity of business sites
  • Impact of technology
  • Strategic sourcing
  • Strategic alliances
  • Economic cycles
  • Mro procurement
  • Capital purchasing
  • Purchased services
  • Inventory and materials management
  • Global sourcing
  • Miscellaneous trends
  • Conclusion
  • 42. Supply management in the public sector
  • Introduction
  • Supply management and supplychain management definitions
  • Organizational differences betweenthe public and private sectors
  • Operational differences between the public and private sectors
  • Roles and responsibilities in the public sector
  • Evolution of supply management and supply chain management
  • Adoption of supply management in the public sector
  • Application of supply chain management in the u.s. Postal service
  • Application of supply management at the city of los angeles department of general services
  • Conclusion
  • G. Part 7: supply management information resources: institute for supply management?
  • Professional credentialing
  • Leading by example.

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