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|z 2003016378
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|a 9780071421737 (print-ISBN)
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|a 0071421734 (print-ISBN)
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|a 0071436464
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|a (OCoLC)54030353
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|a IN-ChSCO
|b eng
|e rda
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|a eng
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|a 658.3/125
|2 23
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|a Bacal, Robert,
|e author.
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|a Manager's guide to performance reviews /
|c Robert Bacal.
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250 |
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|a First edition.
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264 |
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1 |
|a New York, N.Y. :
|b McGraw-Hill Education,
|c [2004]
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264 |
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4 |
|c ?2004
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300 |
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|a 1 online resource (xiii, 226 pages) :
|b illustrations.
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336 |
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|a text
|2 rdacontent
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|a computer
|2 rdamedia
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|a online resource
|2 rdacarrier
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490 |
1 |
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|a McGraw-Hill's AccessEngineering
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500 |
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|a "Create reviews that improve performance; Plan for an effective session; Learn the importance of insightful reviews."-- Cover.
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500 |
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|a "A briefcase book"-- Cover.
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504 |
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|a Includes bibliographical references and index.
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505 |
0 |
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|a A. Other titles in the briefcase books series include: -- B. Preface -- Making performance reviews work -- Special features -- C. Acknowledgments -- D. About the author -- 1. A tale of two performance reviews -- One fails, one succeeds -- The key questions -- Should you care? -- What distinguishes effective reviews from ineffective reviews? -- Jessica, mike, and you -- Manager's checklist for chapter 1 -- 2. Performance reviews in the scheme of things -- Reviews as just one part of a larger system -- Summing up -- Other linkages -- Manager's checklist for chapter 2 -- 3. Understanding performance?good and bad -- What do we mean by "performance"? -- The stuff of performance?good and poor -- Implications for your performance reviews -- Manager's checklist for chapter 3 -- 4. Documenting performance and rating and ranking systems -- So what's the point of documentation? -- Rating systems -- Ranking systems -- Manager's checklist for chapter 4 -- 5. Documenting performance?narrative, critical incident, mbo, 360-degree feedback, and other methods -- Narrative -- Critical incident -- Standards-based or management by objectives -- 360-degree feedback -- Use of technological tools -- Manager's checklist for chapter 5 -- 6. Performance planning?the answer to almost any review problem -- What is performance planning? -- By the end of performance planning ? -- Step-by-step planning process?getting it done -- Planning meeting steps -- Manager's checklist for chapter 6 -- 7. Review meetings, step by step -- Warm up and clarify expectations and roles -- Describe and review the main job tasks and responsibilities -- Elicit input from the employee -- Discuss and negotiate (evaluative component) -- Engage in performance improvement problem-solving -- Decide on what to record -- Finish and plan for follow-up -- Manager's checklist for chapter 7 -- 8. Diagnosing, problem solving, and ongoing communication -- What is diagnosing performance issues? -- How do you do it? -- Problem solving to remove barriers -- Ongoing communication -- Manager's checklist for chapter 8 -- 9. Essential communication skills -- Communication facts and principles -- Generative skills -- Responding and eliciting skills -- Manager's checklist for chapter 9 -- 10. The rewards and punishment dilemma -- Imagine a perfect world -- Back to our world -- The rewards and punishments dilemma -- The issue of punishment -- Addressing the dilemma -- Summing up -- Manager's checklist for chapter 10 -- 11. Reviews with employees of different stripes -- The underperforming employee -- The performing employee -- The excellent employee -- Manager's checklist for chapter 11 -- 12. Facing real-world problems -- Managing disagreements -- Principles of disagreement management -- Addressing biases and increasing evaluation accuracy -- The soft stuff dilemma -- Getting from bad to better systems -- A really poor review system -- Manager's checklist for chapter 12 -- A. Resources for performance reviews -- Books -- Tools -- Free internet resources.
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520 |
3 |
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|a Offering a quick read on the basics of performance reviews, this guide features short, informally written chapters, bulleted lists, self-examinations, seven types of sidebars, and chapter-ending checklists of important points.
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530 |
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|a Also available in print edition.
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533 |
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|a Electronic reproduction.
|b New York, N.Y. :
|c McGraw Hill,
|d 2004.
|n Mode of access: World Wide Web.
|n System requirements: Web browser.
|n Access may be restricted to users at subscribing institutions.
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538 |
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|a Mode of access: Internet via World Wide Web.
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546 |
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|a In English.
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588 |
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|a Description based on cover image and table of contents, viewed on Dec. 19, 2014.
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650 |
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0 |
|a Employees
|x Rating of.
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650 |
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0 |
|a Performance standards.
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650 |
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0 |
|a Goal setting in personnel management.
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650 |
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0 |
|a Evaluation.
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655 |
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0 |
|a Electronic books.
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776 |
0 |
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|i Print version:
|t Manager's guide to performance reviews.
|b First edition.
|d New York, N.Y. : McGraw-Hill Education, 2004
|w (OCoLC)52532564
|
830 |
|
0 |
|a McGraw-Hill's AccessEngineering.
|
856 |
4 |
0 |
|u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071421737
|z Texto completo
|