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Manager's guide to performance reviews /

Offering a quick read on the basics of performance reviews, this guide features short, informally written chapters, bulleted lists, self-examinations, seven types of sidebars, and chapter-ending checklists of important points.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bacal, Robert (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education, [2004]
Edición:First edition.
Colección:McGraw-Hill's AccessEngineering.
Temas:
Acceso en línea:Texto completo

MARC

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020 |a 9780071421737 (print-ISBN) 
020 |a 0071421734 (print-ISBN) 
020 |a 0071436464 
035 |a (OCoLC)54030353 
040 |a IN-ChSCO  |b eng  |e rda 
041 0 |a eng 
050 4 |a HF5549.5.R3 
082 0 4 |a 658.3/125  |2 23 
100 1 |a Bacal, Robert,  |e author. 
245 1 0 |a Manager's guide to performance reviews /  |c Robert Bacal. 
250 |a First edition. 
264 1 |a New York, N.Y. :  |b McGraw-Hill Education,  |c [2004] 
264 4 |c ?2004 
300 |a 1 online resource (xiii, 226 pages) :  |b illustrations. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a McGraw-Hill's AccessEngineering 
500 |a "Create reviews that improve performance; Plan for an effective session; Learn the importance of insightful reviews."-- Cover. 
500 |a "A briefcase book"-- Cover. 
504 |a Includes bibliographical references and index. 
505 0 |a A. Other titles in the briefcase books series include: -- B. Preface -- Making performance reviews work -- Special features -- C. Acknowledgments -- D. About the author -- 1. A tale of two performance reviews -- One fails, one succeeds -- The key questions -- Should you care? -- What distinguishes effective reviews from ineffective reviews? -- Jessica, mike, and you -- Manager's checklist for chapter 1 -- 2. Performance reviews in the scheme of things -- Reviews as just one part of a larger system -- Summing up -- Other linkages -- Manager's checklist for chapter 2 -- 3. Understanding performance?good and bad -- What do we mean by "performance"? -- The stuff of performance?good and poor -- Implications for your performance reviews -- Manager's checklist for chapter 3 -- 4. Documenting performance and rating and ranking systems -- So what's the point of documentation? -- Rating systems -- Ranking systems -- Manager's checklist for chapter 4 -- 5. Documenting performance?narrative, critical incident, mbo, 360-degree feedback, and other methods -- Narrative -- Critical incident -- Standards-based or management by objectives -- 360-degree feedback -- Use of technological tools -- Manager's checklist for chapter 5 -- 6. Performance planning?the answer to almost any review problem -- What is performance planning? -- By the end of performance planning ? -- Step-by-step planning process?getting it done -- Planning meeting steps -- Manager's checklist for chapter 6 -- 7. Review meetings, step by step -- Warm up and clarify expectations and roles -- Describe and review the main job tasks and responsibilities -- Elicit input from the employee -- Discuss and negotiate (evaluative component) -- Engage in performance improvement problem-solving -- Decide on what to record -- Finish and plan for follow-up -- Manager's checklist for chapter 7 -- 8. Diagnosing, problem solving, and ongoing communication -- What is diagnosing performance issues? -- How do you do it? -- Problem solving to remove barriers -- Ongoing communication -- Manager's checklist for chapter 8 -- 9. Essential communication skills -- Communication facts and principles -- Generative skills -- Responding and eliciting skills -- Manager's checklist for chapter 9 -- 10. The rewards and punishment dilemma -- Imagine a perfect world -- Back to our world -- The rewards and punishments dilemma -- The issue of punishment -- Addressing the dilemma -- Summing up -- Manager's checklist for chapter 10 -- 11. Reviews with employees of different stripes -- The underperforming employee -- The performing employee -- The excellent employee -- Manager's checklist for chapter 11 -- 12. Facing real-world problems -- Managing disagreements -- Principles of disagreement management -- Addressing biases and increasing evaluation accuracy -- The soft stuff dilemma -- Getting from bad to better systems -- A really poor review system -- Manager's checklist for chapter 12 -- A. Resources for performance reviews -- Books -- Tools -- Free internet resources. 
520 3 |a Offering a quick read on the basics of performance reviews, this guide features short, informally written chapters, bulleted lists, self-examinations, seven types of sidebars, and chapter-ending checklists of important points. 
530 |a Also available in print edition. 
533 |a Electronic reproduction.  |b New York, N.Y. :  |c McGraw Hill,   |d 2004.  |n Mode of access: World Wide Web.  |n System requirements: Web browser.  |n Access may be restricted to users at subscribing institutions. 
538 |a Mode of access: Internet via World Wide Web. 
546 |a In English. 
588 |a Description based on cover image and table of contents, viewed on Dec. 19, 2014. 
650 0 |a Employees  |x Rating of. 
650 0 |a Performance standards. 
650 0 |a Goal setting in personnel management. 
650 0 |a Evaluation. 
655 0 |a Electronic books. 
776 0 |i Print version:   |t Manager's guide to performance reviews.  |b First edition.  |d New York, N.Y. : McGraw-Hill Education, 2004  |w (OCoLC)52532564 
830 0 |a McGraw-Hill's AccessEngineering. 
856 4 0 |u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071421737  |z Texto completo