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Effective coaching
More than 700,000 Briefcase Books sold! Proven techniques for going from a boss to a coach to maximize the efficiency of every employee.
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, N.Y. :
McGraw-Hill Education LLC.,
c2011.
|
| Edición: | 2nd ed. |
| Colección: | Briefcase book.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 007 | cr||n||||||||n | ||
| 008 | 140821s2011||||nyu|||||s|||||||||||eng|| | ||
| 010 | |a 2011019484 | ||
| 020 | |a 9780071771115 (print) | ||
| 020 | |a 0071771115 (print) | ||
| 020 | |a 9780071772532 (ebook) | ||
| 020 | |a 0071772537 (ebook) | ||
| 050 | 4 | |a HF5549.5.C8 |b C666 2011 | |
| 082 | 0 | 4 | |a 658.3/124 |2 23 |
| 100 | 1 | |a Cook, Marshall, |d 1944-, |e author. | |
| 245 | 1 | 0 | |a Effective coaching |h [electronic resource] / |c Marshall J. Cook, Laura Poole. |
| 250 | |a 2nd ed. | ||
| 260 | |a New York, N.Y. : |b McGraw-Hill Education LLC., |c c2011. | ||
| 300 | |a xii, 228 p. : |b ill., figs., tables. | ||
| 490 | 1 | |a Briefcase book | |
| 500 | |a "Briefcase books."-- Covers | ||
| 500 | |a "Learn the different attributes of a good coach; Acquire the eight traits of an effective coach; Tap into the hidden motivation of your workforce."-- Cover | ||
| 504 | |a Includes bibliographical references and indexes. | ||
| 505 | 0 | |a A. Preface -- Special Features -- Acknowledgments -- B. About the Authors -- 1. The Goals of Good Coaching -- Why Should a Manager Be a Coach? -- Are You Tapping Your Most Valuable Resource? -- Accessibility -- The Benefits of Good Coaching -- Meanwhile, Back at the Publishing Group -- The Coach's Checklist for Chapter 1 -- 2. The Attributes of a Good Coach -- Coaching: Definitions and Distinctions -- Characteristics of a Good Coach -- Translating Attitudes into Actions -- The Coach's Checklist for Chapter 2 -- 3. What Do Your Players Want? -- Looking Beyond the Paycheck -- Three Drives That Motivate Your Staff -- Strategies for Motivational Coaching -- The Coach's Checklist for Chapter 3 -- 4. The Signs of Good Coaching -- Body Language -- "Speaking" Body Language -- The Elements of a Good Coaching Session -- The Coach's Checklist for Chapter 4 -- 5. Asking Good Questions -- Why Ask Questions? -- The Qualities of Effective Coaching Questions -- Seven Major Types of Questions -- Three Techniques for Asking Questions -- The Coach's Checklist for Chapter 5 -- 6. Powerful Listening -- Three Levels of Listening -- Seven Keys to Effective Listening -- Moving Beyond Listening -- The Coach's Checklist for Chapter 6 -- 7. Creating Solutions Through Coaching -- Six Steps to Effective Problem Solving -- Solution-Focused Coaching -- Degrees of Difficulty -- The Coach's Checklist for Chapter 7 -- 8. The Coach as Trainer -- Guidelines for the Coach as Trainer -- Before, During, and After Training -- What Kind of Trainer Are You? -- Four Stages of Learning -- The Learner's Point of View -- An Ideal Training Session -- How Will You Know If It Worked? -- The Coach's Checklist for Chapter 8 -- 9. The Coach as Mentor -- Types of Mentoring -- Effective Mentoring -- Mentoring to Define the Work -- Mentoring to Motivate -- Respecting the Boundaries of Mentoring -- The Coach's Checklist for Chapter 9 -- 10. The Coach as Corrector -- Make It an Encounter, Not a Confrontation -- Positive Specific Action -- Define Consequences Clearly -- Build on the Possible -- Look to the Future -- Performance Killers -- The Coach's Checklist for Chapter 10 -- 11. Coaching Trouble Spots -- Lack of Authentic Purpose -- Anxiety (Yours) -- Fear/Distrust (Theirs) -- Resistance to Change -- Lack of Coaching Skills -- Language Barriers -- Coaching Obstacles -- The Coach's Checklist for Chapter 11 -- 12. Steps to Effective Coaching -- Step 1: Build Rapport -- Step 2: Identify the Issue or Goal -- Step 3: Create Vision -- Step 4: Brainstorm Approaches -- Step 5: Establish Action Plan -- Step 6: Commitment and Accountability -- Step 7: Acknowledgment -- Step 8: Follow-Up -- The Coach's Checklist for Chapter 12 -- 13. Once More, with Feedback -- Elements of Effective Feedback -- Before You Deliver Feedback -- Delivering Bad News -- Feedback on Your Feedback -- The Coach's Checklist for Chapter 13 -- 14. Coaching and Rewards -- Tangible Rewards -- Symbolic Rewards -- Intangible Rewards -- Rules of Rewarding -- The Coach as a Cheerleader -- The Coach's Checklist for Chapter 14 -- 15. Principles of Good Coaching (and Good Living) -- The Principle of Getting Started -- The Illusion of Control -- The Principle of Decisions -- The Principle of Change -- The Principle of Time -- The Principle of Questions -- The Principle of Mistakes -- The Principle of Anger -- The Illusion of Objectivity -- The Principle of the Big Picture -- The Principle of Fear -- The Principle of Role Modeling -- The Principle of Life -- The Coach's Checklist for Chapter 15. | |
| 520 | 3 | |a More than 700,000 Briefcase Books sold! Proven techniques for going from a boss to a coach to maximize the efficiency of every employee. | |
| 530 | |a Also issued in print and PDF version. | ||
| 588 | |a Description based on cover image and table of contents, viewed on Aug. 21, 2014. | ||
| 650 | 0 | |a Employees |x Coaching of. | |
| 650 | 0 | |a Employees |x Training of. | |
| 650 | 0 | |a Employee motivation. | |
| 650 | 0 | |a Mentoring in business. | |
| 650 | 0 | |a Supervision of employees. | |
| 700 | 1 | |a Poole, Laura, |e author. | |
| 830 | 0 | |a Briefcase book. | |
| 856 | 4 | 0 | |u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071771115 |z Texto completo |