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140821s2011||||nyu|||||s|||||||||||eng|| |
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|a 2011019485
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|a 9780071772266 (print ISBN)
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|a 007177226X (print ISBN)
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|a 9780071772556 (eISBN)
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|a 0071772553 (eISBN)
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|a HF5718.3
|b .F577 2011
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|a 808/.06665
|2 23
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|a FitzGerald, Suzanne Sparks,
|e author.
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|a Manager's guide to business writing
|h [electronic resource] /
|c Suzanne Sparks FitzGerald.
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250 |
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|a 2nd ed.
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260 |
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|a New York, N.Y. :
|b McGraw-Hill Education LLC.,
|c c2011.
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300 |
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|a xiii, 176 p. :
|b ill., figs., tables.
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490 |
1 |
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|a Briefcase book
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500 |
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|a "Tailor your message to fit your audience; Write to express as well as impress; Covers online and social media communications."-- Cover
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500 |
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|a "Briefcase books."-- Cover
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504 |
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|a Includes bibliographical references and indexes.
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505 |
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|a B. Preface -- Overview -- Special features -- Acknowledgments -- 1. Write for your readers -- Know your readers -- What if you don't know your readers? -- Check for readability -- Write from the reader's perspective -- Build reader rapport -- Come to terms with gender -- Manager's checklist for chapter 1 -- 2. From purpose through process -- Know your single purpose -- Writing in four stages -- Five-step revision and edit -- Help for your grammar -- Manager's checklist for chapter 2 -- 3. The power of words to express, not impress -- Make it clear, economical, and straightforward -- Avoid trite phrases, clich?s, and jargon -- Accentuate the positive -- Make it active -- Avoid typographical excess -- Avoid noun and adjective stacks -- Choices and consideration -- Manager's checklist for chapter 3 -- 4. Structure your writing to reach your reader -- Techniques to engage the reader -- Traditional letter form -- E-mail form -- Tips for writing at chip speed -- Five formats for letters and e-mail -- Manager's checklist for chapter 4 -- 5. The power of visuals, white space, and headings -- Visuals: into the head through the eyes -- White space: making the most of nothing -- Headings: signposts and signals -- Summary -- Manager's checklist for chapter 5 -- 6. Writing basics: grammar and style -- Style -- Vocabulary -- Grammar -- Spelling -- Punctuation -- Layout -- Going beyond this book -- Manager's checklist for chapter 6 -- 7. How to start and stop -- Gaining attention -- Effective openings -- Holding your readers -- Ending strong -- Manager's checklist for chapter 7 -- 8. Writing for social media -- Blogs -- Tweeting -- Facebook -- Summary -- Manager's checklist for chapter 8 -- 9. Zero-based writing -- Move from assumptions to perspective -- Master process writing -- Write clear, practical descriptions -- Write simple instructions -- Manager's checklist for chapter 9 -- 10. Dealing with tough situations -- Breaking bad news -- Reacting to a predicament -- Above all, do no harm -- Turning negatives into positives -- Competence and confidence -- Manager's checklist for chapter 10 -- 11. Reports, reports, reports -- Basics for all reports -- Occasional report -- Activity report -- Status or progress report -- Formal report -- Evaluating your report -- Manager's checklist for chapter 11 -- 12. Persuading your readers -- How to persuade in three difficult steps -- Ten rules of persuasion -- Use a problem/solution format -- Write powerful proposals -- Conclusion -- Manager's checklist for chapter 12 -- A. Appendix. Postscript: top 10 tips for writing well in business -- Top 10 tips for writing well in business.
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520 |
3 |
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|a "The number one prerequisite for effective management is effective communication--and writing is a critical part of it. Simply put, whether it's a quick e-mail or a 20-page report, your writing is a reflection of you--and people will make judgments accordingly. 'Manager's Guide to Business Writing, Second Edition, ' provides everything you need to give colleagues, customers, and other stakeholders the most information accurately and quickly. Learn how to express yourself as a serious professional by writing everything with clarity, quality, and decisiveness."--Publisher description.
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530 |
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|a Also issued in print and PDF version.
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588 |
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|a Description based on cover image and table of contents, viewed on Aug. 21, 2014.
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650 |
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|a Business writing.
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650 |
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|a Commercial correspondence.
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830 |
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|a Briefcase book.
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856 |
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|u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071772266
|z Texto completo
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