The McGraw-Hill 36-hour course, six sigma /

Presents a guide to the Six Sigma management program, outlining the ten essential tools for manufacturing, the main strategies for transforming cost into growth, and the chief components of the program, and includes case studies.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Brue, Greg (Autor), Howes, Rod (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education, [2006]
Edición:First edition.
Colección:McGraw-Hill's AccessEngineering.
Temas:
Six sigma (Quality control standard)
Total quality management.
Organizational effectiveness.
Quality control.
BUSINESS & ECONOMICS / Management.
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • A. Dedication
  • B. Preface
  • C. Acknowledgments
  • 1. Introduction to six sigma
  • Why read this book?
  • What results have been achieved with six sigma?
  • What is six sigma?
  • Myths about six sigma
  • How does six sigma work?
  • The costs of six sigma
  • Summary
  • Review questions
  • 2. How to get started with six sigma
  • Are you and your company ready?
  • Key players
  • Planning for the six sigma initiative
  • Communication
  • Deployment plan
  • Training
  • Planning and courage
  • Summary
  • Case study
  • Review questions
  • 3. Some statistics
  • Variation
  • Distributions and curves
  • Causes of variation
  • Process capability
  • Rolled throughput yield
  • The cost of poor quality: a key metric
  • Summary
  • Case study question
  • Review questions
  • 4. Business metrics for six sigma
  • It all starts with the customers
  • Criteria for business metrics
  • Questions are key
  • Learn from your customers
  • Moving from criteria to metrics
  • Less is more
  • Universal standard
  • Financial linkage of metrics and results
  • Leadership and metrics
  • Baselines
  • Benchmarking
  • Gap analysis
  • Guidelines for metrics
  • Problems with metrics
  • How to avoid bad metrics
  • Summary
  • Case study
  • Review questions
  • 5. Searching for projects and developing a portfolio
  • Finding potential projects
  • List possible projects
  • Evaluating projects
  • Summary
  • Case study
  • Review questions
  • 6. From portfolio to projects and plans
  • Evaluating and prioritizing projects
  • Status of the initiative
  • Dmaic: an overview
  • Project review
  • Dmaic: a brief outline of the phases
  • The power and discipline of the sequence
  • Problems with champions
  • Summary
  • Review questions
  • 7. Define phase
  • Purposes of the define phase
  • Define phase activities
  • Define deliverables
  • Summary
  • Review questions
  • Case study question
  • 8. Measure phase
  • Purposes of the measure phase
  • Measure phase activities
  • Real case study: rivets and aircraft, gauge r&r study
  • Real case study: rivets and aircraft, process capability
  • Typical barriers and countermeasures
  • Measure phase deliverables
  • Summary
  • Review questions
  • 9. Analyze phase
  • Purposes of the analyze phase
  • Analyze phase activities
  • Typical barriers and countermeasures
  • Analyze deliverables
  • Summary
  • Review questions
  • 10. Improve phase
  • Purposes of the improve phase
  • Improve phase activities
  • Correlation and regression analysis
  • Doe planning
  • Examples of doe
  • Simple example of using design of experiments
  • Typical barriers and countermeasures
  • Improve phase deliverables
  • Summary
  • Review questions
  • 11. Control phase
  • Purposes of the control phase
  • Control phase steps
  • Using control charts
  • P chart
  • X-bar chart
  • Contingency plans
  • Control charts: lessons learned
  • Mistakeproofing
  • Mistakeproofing: lessons learned
  • Hand off the process
  • Typical barriers and countermeasures
  • Control phase deliverables
  • Summary
  • Review questions
  • 12. Sustaining six sigma and spreading the success
  • Continue the conquests
  • The problem with success
  • Sustain the gains
  • Into every area
  • Going beyond your walls
  • Going beyond six sigma
  • Summary
  • Review questions
  • 13. Design for six sigma
  • What is design for six sigma?
  • Design for six sigma explained
  • The dmadv method
  • D?define phase
  • M?measure phase
  • A?analyze phase
  • D?design phase
  • V?verify phase
  • The basics by any name
  • Sustain the gain from dfss
  • Summary
  • Review questions
  • 14. Growing beyond six sigma
  • Lean
  • Supply chain management
  • Knowledge management
  • Growth management system
  • Summary
  • Case study question
  • A. Final exam
  • B. Answer keys for review questions
  • Chapter 1 review questions
  • Chapter 2 review questions
  • Chapter 3 review questions
  • Chapter 4 review questions
  • Chapter 5 review questions
  • Chapter 6 review questions
  • Chapter 8 review questions
  • Chapter 9 review questions
  • Chapter 10 review questions
  • Chapter 11 review questions
  • Chapter 12 review questions
  • Chapter 13 review questions.

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