The McGraw-Hill 36-hour course, lean six sigma /

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"Use your next three-day weekend to develop valuable Lean Six Sigma skills. With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don't need to be a Black Belt to build quality and efficiency...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Shaffie, Sheila (Autor), Shahbazi, Shahbaz (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education, [2012]
Edición:First edition.
Colección:McGraw-Hill's AccessEngineering.
Temas:
Six sigma (Quality control standard)
Total quality management.
Organizational effectiveness.
Quality control.
BUSINESS & ECONOMICS / Management.
Electronic books.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • A. Introduction
  • Building the case for quality
  • Developing a corporate strategy for differentiation
  • Helping to overcome operational challenges
  • Goals and success metrics of lean six sigma
  • The importance of lss in nonmanufacturing sectors
  • Defining six sigma, lean, and lean six sigma
  • Implementation overview
  • Lss organization structure
  • Pillars of long-term success
  • The final state
  • 1. Define
  • Step 1: define the project ctq or the item or area in need of improvement
  • Step 2: outline the business case
  • Step 3: develop a high-level process map
  • Step 4: define and execute a change management strategy
  • Define phase summary
  • Define phase checklist
  • Questions to ask at the end of the define phase
  • Application of lean six sigma case study?define phase deliverables
  • 2. Measure
  • Step 5: define the ctq characteristics (project y)
  • Step 6: outline performance standard
  • Step 7: develop a data collection plan
  • Step 8: validate the measurement system
  • Measure phase summary
  • Measure phase checklist
  • Questions to ask at the end of the measure phase
  • Application of lean six sigma case study?measure phase deliverables
  • 3. Analyze
  • Step 9: baseline the process's current capability
  • Step 10: define the performance objective for the process
  • Step 11: identify sources of variation
  • Analyze phase summary
  • Analyze phase checklist
  • Questions to ask at the end of the analyze phase
  • Application of lean six sigma case study?analyze phase deliverables
  • 4. Improve
  • Step 12: identify the vital xs and implementable solutions
  • Improve phase summary
  • Improve phase checklist
  • Questions to ask at the end of the improve phase
  • Application of lean six sigma case study?improve phase deliverables
  • 5. Control
  • Step 13: validate measurement system analysis on the xs
  • Step 14: determine the process capability
  • Step 15: implement process control
  • Control phase summary
  • Control phase checklist
  • Questions to ask at the end of the control phase
  • Application of lean six sigma case study?control phase deliverables
  • 6. Conclusion
  • Project documentation
  • Project translation
  • Last thoughts
  • A. Processarc comprehension test
  • B. Processarc comprehension test answer key
  • C. About the authors.

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