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The McGraw-Hill 36-hour course, operations management /

This book consists of everything you need to make your company's processes efficient as they can be. This easy, self-paced course demystifies the concepts and skills you need to master your job! It includes: Expert guidance on operations management, chapter-ending self-tests, final exams that r...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brennan, Linda L. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw-Hill Education, [2011]
Edición:First edition.
Colección:McGraw-Hill's AccessEngineering.
Temas:
Acceso en línea:Texto completo

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020 |a 0071743839 (print-ISBN) 
020 |a 9780071743839 (print-ISBN) 
035 |a (OCoLC)665817662 
040 |a IN-ChSCO  |b eng  |e rda 
041 0 |a eng 
050 4 |a TS155 
082 0 4 |a 685.5  |2 22 
100 1 |a Brennan, Linda L.,  |e author. 
245 1 4 |a The McGraw-Hill 36-hour course, operations management /  |c Linda L. Brennan. 
246 3 0 |a McGraw-Hill thirty-six hour course, operations management 
246 3 0 |a Operations management 
250 |a First edition. 
264 1 |a New York, N.Y. :  |b McGraw-Hill Education,  |c [2011] 
264 4 |c ?2011 
300 |a 1 online resource (xiv, 240 pages) :  |b illustrations. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 1 |a McGraw-Hill's AccessEngineering 
500 |a "Focus; Learn; Succeed."-- Cover 
500 |a "Earn a certificate of achievement through the free online examination."-- Cover 
500 |a "Master the essentials of operations management; Maximize your study time; Measure your progress with chapter tests and a free online exam."-- Cover 
504 |a Includes bibliographical references and index. 
505 0 |a Dedication -- Preface -- Acknowledgments -- About the author -- 1. Managing for results -- Operations as a transformation function -- Operations as a competitive advantage -- Technique: identifying sources of competitive advantage -- Summary -- Review questions -- 2. A practical approach to operations -- Systems thinking -- Business research framework -- Technique: environmental analysis -- Summary -- Review questions -- 3. Desired results -- Measurement theory -- Operational decision making -- Technique: the balanced scorecard -- Summary -- Review questions -- 4. Organizational performance -- Product and service design and development -- Categories of services -- Technique: quality function deployment -- Summary -- Review questions -- 5. Quality across the organization -- Definitions of quality -- The quality movement in businesses -- Six sigma -- Lean production -- Technique: quality management tools -- Summary -- Review questions -- 6. Technology across the value chain -- Roles of technology -- Technology impact -- Applications of technology across and beyond the organization -- Technique: capability maturity models -- Summary -- Review questions -- 7. Process effectiveness -- Value chain perspective of processes -- Process design -- Ongoing process management -- Technique: flowcharting -- Summary -- Review questions -- 8. Process quality -- Theoretical foundation -- Control charts -- Process capability -- Technique: creating and interpreting control charts -- Summary -- Review questions -- 9. Project definition for results -- The project management body of knowledge -- Project management foundations -- Project success factors -- Project definition -- Technique: developing a statement of work -- Summary -- Review questions -- 10. Project planning -- Work breakdown structure -- Project scheduling -- Technique: critical path method -- Summary -- Review questions -- 11. Project control -- Project control -- Project closings -- Effective project teams -- Technique: conducting effective meetings -- Summary -- Review questions -- 12. Individual effectiveness -- You as an operational system -- Individual performance -- Your individualized scorecard -- Summary -- Review questions -- A. Notes -- Chapter 1 -- Chapter 2 -- Chapter 3 -- Chapter 4 -- Chapter 5 -- Chapter 6 -- Chapter 7 -- Chapter 8 -- Chapter 9 -- Chapter 10 -- Chapter 11 -- Chapter 12 -- B. Instructions for accessing online final exam and chapter quiz answers. 
520 3 |a This book consists of everything you need to make your company's processes efficient as they can be. This easy, self-paced course demystifies the concepts and skills you need to master your job! It includes: Expert guidance on operations management, chapter-ending self-tests, final exams that reinforce what you learned. 
530 |a Also available in print edition. 
533 |a Electronic reproduction.  |b New York, N.Y. :  |c McGraw Hill,   |d 2011.  |n Mode of access: World Wide Web.  |n System requirements: Web browser.  |n Access may be restricted to users at subscribing institutions. 
538 |a Mode of access: Internet via World Wide Web. 
546 |a In English. 
588 |a Description based on cover image and table of contents, viewed on July 24, 2014. 
650 0 |a Production management. 
650 0 |a Industrial management. 
655 0 |a Electronic books. 
776 0 |i Print version:   |t The McGraw-Hill 36-hour course, operations management.  |b First edition.  |d New York, N.Y. : McGraw-Hill Education, 2011  |w (OCoLC)612963710 
830 0 |a McGraw-Hill's AccessEngineering. 
856 4 0 |u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071743839  |z Texto completo