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|z 00065383
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|a 9780071364317
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|a 0071364315
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|a (OCoLC)53482651
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|a IN-ChSCO
|b eng
|e rda
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|a eng
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|a HD42
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|a 658.4/053
|2 21
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|a Dana, Daniel,
|e author.
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|a Conflict resolution :
|b mediation tools for everyday worklife/
|c by Daniel Dana.
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|a First edition.
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264 |
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|a New York, N.Y. :
|b McGraw-Hill Education,
|c [2001]
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264 |
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|c ?2001
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300 |
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|a 1 online resource (xii, 169 pages) :
|b illustrations.
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336 |
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|a text
|2 rdacontent
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|a computer
|2 rdamedia
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|a online resource
|2 rdacarrier
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490 |
1 |
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|a McGraw-Hill's AccessEngineering
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500 |
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|a "Mediate between your employees ; Prevent conflicts from escalating ; Managing conflicts strategically." -- Cover
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|a Includes bibliographical references and index.
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|a 1. What's a Conflict? -- 2. So What if There's Conflict? -- 3. How to Resolve Any Conflict -- 4. How to Resolve a Conflict Between Others -- 5. How to Resolve a Conflict Between Yourself and Another -- 6. How to Resolve Team Conflict -- 7. How to Mediate All the Time to Prevent Conflicts -- 8. Strategic Management of Organizational Conflict.
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520 |
3 |
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|a Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
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530 |
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|a Also available in print edition.
|
533 |
|
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|a Electronic reproduction.
|b New York, N.Y. :
|c McGraw Hill,
|d 2001.
|n Mode of access: World Wide Web.
|n System requirements: Web browser.
|n Access may be restricted to users at subscribing institutions.
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538 |
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|a Mode of access: Internet via World Wide Web.
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546 |
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|a In English.
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588 |
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|a Description based on e-Publication PDF.
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650 |
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0 |
|a Conflict management.
|
650 |
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|a Mediation.
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650 |
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0 |
|a Interpersonal conflict.
|
655 |
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0 |
|a Electronic books.
|
776 |
0 |
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|i Print version:
|t Conflict resolution : mediation tools for everyday worklif.
|b First edition.
|d New York, N.Y. : McGraw-Hill Education, 2001
|w (OCoLC)45375048
|
830 |
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0 |
|a McGraw-Hill's AccessEngineering.
|
856 |
4 |
0 |
|u https://accessengineeringlibrary.uam.elogim.com/content/book/9780071364317
|z Texto completo
|