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Crucial conversations tools for talking when stakes are high /
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | , , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
[2013]
|
| Edición: | 2nd ed. |
| Colección: | McGraw-Hill's AccessEngineering.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- What's a crucial conversation?
- Mastering crucial conversations
- Start with heart
- Learn to look
- Make it safe
- Master my stories
- STATE my path
- Explore others' paths
- Move to action
- Yeah, but
- Putting it all together
- What I've learned about crucial conversations in the past ten years.