Strategic continuous process improvement : which quality tools to use, and when to use them /
"This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals." -- from back cover.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, N.Y. :
McGraw-Hill Education,
[2013]
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Edición: | First edition. |
Colección: | McGraw-Hill's AccessEngineering.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Why another book on CPI?
- Identifying a CPI opportunity
- What CPI options and benchmarks are available?
- What are the characteristics of each option?
- Mapping CPI characteristics against your problem
- Identifying the correct CPI tool
- The role of governance, performance reviews, cascading, and communication
- ?Moving the needle?
- Summary and conclusions.