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The High-Velocity Edge : How Market Leaders Leverage Operational Excellence to Beat the Competition, Second Edition /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Spear, Steven J. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, N.Y. : McGraw Hill LLC, [2009]
Edición:Second edition.
Colección:McGraw-Hill's AccessEngineeringLibrary.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • PREFACE
  • FOREWORD
  • ACKNOWLEDGMENTS
  • CHAPTER 1 Getting to the Front of the Pack
  • CHAPTER 2 Complexity: The Good News and the Bad News
  • CHAPTER 3 How Complex Systems Fail
  • CHAPTER 4 How Complex Systems Succeed
  • CHAPTER 5 High Velocity under the Sea, in the Air, and on the Web
  • CHAPTER 6 Capability 1: System Design and Operation
  • CHAPTER 7 Capability 2: Problem Solving and Improvement
  • CHAPTER 8 Capability 3: Knowledge Sharing
  • CHAPTER 9 Capability 4: Developing High-Velocity skills in Others
  • CHAPTER 10 High-Velocity Crisis Recovery
  • CHAPTER 11 Creating High-Velocity Health-care Organizations
  • CHAPTER 12 Conclusion
  • EPILOGUE
  • REFERENCES
  • NOTES
  • INDEX.