The High-Velocity Edge : How Market Leaders Leverage Operational Excellence to Beat the Competition, Second Edition /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, N.Y. :
McGraw Hill LLC,
[2009]
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Edición: | Second edition. |
Colección: | McGraw-Hill's AccessEngineeringLibrary.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- PREFACE
- FOREWORD
- ACKNOWLEDGMENTS
- CHAPTER 1 Getting to the Front of the Pack
- CHAPTER 2 Complexity: The Good News and the Bad News
- CHAPTER 3 How Complex Systems Fail
- CHAPTER 4 How Complex Systems Succeed
- CHAPTER 5 High Velocity under the Sea, in the Air, and on the Web
- CHAPTER 6 Capability 1: System Design and Operation
- CHAPTER 7 Capability 2: Problem Solving and Improvement
- CHAPTER 8 Capability 3: Knowledge Sharing
- CHAPTER 9 Capability 4: Developing High-Velocity skills in Others
- CHAPTER 10 High-Velocity Crisis Recovery
- CHAPTER 11 Creating High-Velocity Health-care Organizations
- CHAPTER 12 Conclusion
- EPILOGUE
- REFERENCES
- NOTES
- INDEX.