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Information technology in water and wastewater utilities /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Water Environment Federation. Information Technology in Water and Wastewater Utilities Task Force
Otros Autores: Langridge, Marianne (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Alexandria, VA. : Water Environment Federation, 2022.
Edición:Second edition.
Colección:Manual of practice ; no. 33.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro
  • Title Page
  • Copyright
  • Contents
  • List of Figures
  • List of Tables
  • Preface
  • Chapter 1. Introduction
  • 1.0. Evolution of Information Technology
  • 2.0. Intent and Target Audience
  • 3.0. Utility Structure and Information Technology
  • 4.0. Opportunities
  • 5.0. References
  • 6.0. Suggested Readings
  • Chapter 2. Where Is the Value? Understanding the Business Context for Information Technology
  • 1.0. Summary of Key Things to Know
  • 2.0. Business Context
  • 2.1. Customer Service
  • 2.2. Accessing Information
  • 2.3. Resilience
  • 2.4. Governmental Incentives and Requirements
  • 2.5. Sustainability and Social Justice
  • 2.6. Aging Workforce and Changing Demographics
  • 2.7. Transparency
  • 3.0. Overview of Information Technology Systems for Utilities
  • 4.0. Business Systems
  • 4.1. Running the Utility Business
  • 4.2. Managing and Paying Staff
  • 4.3. Finance and Accounting
  • 4.4. Customer Service
  • 4.5. Managing Knowledge and Collaboration
  • 5.0. Utility Management Systems
  • 5.1. Metering
  • 5.2. Maintenance and Asset Management
  • 5.2.1. Asset Management
  • 5.2.2. Maintenance
  • 5.2.3. Inventory Management
  • 5.2.4. Job Cost Accounting
  • 5.3. Compliance Monitoring and Reporting
  • 5.4. Project and Program Management
  • 5.5. Construction Management
  • 6.0. Operations
  • 6.1. Collecting Operational Data
  • 6.2. Water Quality Testing
  • 6.3. Operational Control
  • 7.0. Planning and Decision Support
  • 7.1. Planning
  • 7.2. Modeling
  • 7.2.1. Water Distribution Models
  • 7.2.2. Hydrology and Hydraulics Models
  • 7.2.3. Process Models
  • 7.3. Deciding
  • 8.0. References
  • 9.0. Suggested Readings
  • Chapter 3. The Importance of Data
  • 1.0. Summary of Key Things to Know
  • 2.0. Why Data Matters
  • 3.0. Data Quality
  • 4.0. Data Sources
  • 5.0. Data Collection
  • 6.0. Integrating Data Sets
  • 7.0. Data Governance
  • 8.0. Potential for the Utility of the Future
  • 8.1. The Internet of Things
  • 8.2. Digital Twins
  • 8.3. Artificial Intelligence
  • 9.0. References
  • 10.0. Suggested Readings
  • Chapter 4. Planning and Implementing Information Technology Projects and Programs
  • 1.0. Summary of Key Things to Know
  • 2.0. Alignment With Utility Priorities
  • 2.1. Relationship Between Information Technology and Utility Strategic Priorities
  • 2.2. Do You Need an Information Technology Strategic Plan?
  • 3.0. Steps to Understand Your Information Technology Needs
  • 3.1. Identify and Convene Key Stakeholders
  • 3.1.1. Executive Steering Team
  • 3.1.2. Planning Team
  • 3.2. Articulate Current Conditions
  • 3.2.1. Business Process Modeling
  • 3.2.2. Strengths, Weaknesses, Opportunities, and Threats Analysis
  • 3.2.3. Perspective Gathering
  • 3.3. Identify Desired State
  • 3.4. Prioritize Needs and Opportunities
  • 4.0. Document the Strategic Information Technology Plan
  • 4.1. Business Context
  • 4.1.1. Vision
  • 4.1.2. Goals