Information technology in water and wastewater utilities /
Clasificación: | Libro Electrónico |
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Autor Corporativo: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Alexandria, VA. :
Water Environment Federation,
2022.
|
Edición: | Second edition. |
Colección: | Manual of practice ;
no. 33. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright
- Contents
- List of Figures
- List of Tables
- Preface
- Chapter 1. Introduction
- 1.0. Evolution of Information Technology
- 2.0. Intent and Target Audience
- 3.0. Utility Structure and Information Technology
- 4.0. Opportunities
- 5.0. References
- 6.0. Suggested Readings
- Chapter 2. Where Is the Value? Understanding the Business Context for Information Technology
- 1.0. Summary of Key Things to Know
- 2.0. Business Context
- 2.1. Customer Service
- 2.2. Accessing Information
- 2.3. Resilience
- 2.4. Governmental Incentives and Requirements
- 2.5. Sustainability and Social Justice
- 2.6. Aging Workforce and Changing Demographics
- 2.7. Transparency
- 3.0. Overview of Information Technology Systems for Utilities
- 4.0. Business Systems
- 4.1. Running the Utility Business
- 4.2. Managing and Paying Staff
- 4.3. Finance and Accounting
- 4.4. Customer Service
- 4.5. Managing Knowledge and Collaboration
- 5.0. Utility Management Systems
- 5.1. Metering
- 5.2. Maintenance and Asset Management
- 5.2.1. Asset Management
- 5.2.2. Maintenance
- 5.2.3. Inventory Management
- 5.2.4. Job Cost Accounting
- 5.3. Compliance Monitoring and Reporting
- 5.4. Project and Program Management
- 5.5. Construction Management
- 6.0. Operations
- 6.1. Collecting Operational Data
- 6.2. Water Quality Testing
- 6.3. Operational Control
- 7.0. Planning and Decision Support
- 7.1. Planning
- 7.2. Modeling
- 7.2.1. Water Distribution Models
- 7.2.2. Hydrology and Hydraulics Models
- 7.2.3. Process Models
- 7.3. Deciding
- 8.0. References
- 9.0. Suggested Readings
- Chapter 3. The Importance of Data
- 1.0. Summary of Key Things to Know
- 2.0. Why Data Matters
- 3.0. Data Quality
- 4.0. Data Sources
- 5.0. Data Collection
- 6.0. Integrating Data Sets
- 7.0. Data Governance
- 8.0. Potential for the Utility of the Future
- 8.1. The Internet of Things
- 8.2. Digital Twins
- 8.3. Artificial Intelligence
- 9.0. References
- 10.0. Suggested Readings
- Chapter 4. Planning and Implementing Information Technology Projects and Programs
- 1.0. Summary of Key Things to Know
- 2.0. Alignment With Utility Priorities
- 2.1. Relationship Between Information Technology and Utility Strategic Priorities
- 2.2. Do You Need an Information Technology Strategic Plan?
- 3.0. Steps to Understand Your Information Technology Needs
- 3.1. Identify and Convene Key Stakeholders
- 3.1.1. Executive Steering Team
- 3.1.2. Planning Team
- 3.2. Articulate Current Conditions
- 3.2.1. Business Process Modeling
- 3.2.2. Strengths, Weaknesses, Opportunities, and Threats Analysis
- 3.2.3. Perspective Gathering
- 3.3. Identify Desired State
- 3.4. Prioritize Needs and Opportunities
- 4.0. Document the Strategic Information Technology Plan
- 4.1. Business Context
- 4.1.1. Vision
- 4.1.2. Goals