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Digital transformations in the challenge of activity and work : understanding and supporting technological changes /

TECHNOLOGICAL CHANGES AND HUMAN RESOURCES SET Coordinated by Patrick Gilbert The accelerating pace of technological change (AI, cobots, immersive reality, connected objects, etc.) calls for a profound reexamination of how we conduct business. This requires new ways of thinking, acting, organizing an...

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Otros Autores:	Bobillier Chaumon, Marc-Éric
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	London : Hoboken, NJ : ISTE, Ltd. ; Wiley, 2021.
Colección:	Innovation, entrepreneurship, management series. Technological changes and human resources set ; v. 3.
Temas:	Technological innovations > Management. Innovations > Gestion. Technological innovations > Management
Acceso en línea:	Texto completo

Tabla de Contenidos:

Introduction xiii Marc-Eric BOBILLIER CHAUMON
Part 1 Towards an Overview of Digital Transformations... 1
Chapter 1 Emerging Technologies and Issues for Activity and Occupational Health 3 Marc-Eric BOBILLIER CHAUMON
1.1 Introduction 3
1.2 From properties to the uses of emerging technologies 4
1.3 Five paradoxes of the diffusion of technologies in/on the activity 8
1.3.1 Sense of loss of control over the activity vs increased control over the activity 8
1.3.2 Invisibility vs visibility of the activity 9
1.3.3 Increase in virtual teams vs isolation of employees 10
1.3.4 Nomadism vs a sedentary lifestyle at work 11
1.3.5 Detachment from activity vs proximity of work 12
1.4 Conclusion 14
1.5 References 15
Chapter 2 Collaborative Work Platforms: Challenges for Business Development 21 Nadia BARVILLE-DEROMAS and Marc-Eric BOBILLIER CHAUMON
2.1 Introduction 21
2.2 Two organizational challenges: empowering digital transformations and changing work practices 22
2.2.1 The co-configuration of work 22
2.2.2 Mobilizing social capital to make sharing more flexible 23
2.3 Stakes for the development of activity: knowing how to give meaning to a poly-contextual and multi-mediated activity 24
2.3.1 Networking, the power to act and meaning at work 24
2.3.2 Sharing a degree of collaborative intentionality in a multi-mediated situation, a skill in its own right 26
2.4 Conclusion 27
2.5 References 27
Chapter 3 Virtual Reality: Definitions, Characteristics and Applications in the Workplace 31 Camille SAGNIER, Émilie LOUP-ESCANDE and Gérard VALLÉRY
3.1 Introduction 31
3.2 Some elements of definition 32
3.2.1 The term "virtual reality" 32
3.2.2 The purpose of virtual reality 32
3.2.3 A functional definition of virtual reality 33
3.2.4 A technical definition of virtual reality 33
3.3 The main interaction devices 34
3.3.1 Display devices 35
3.3.2 Motion and position capture devices 35
3.3.3 Proprioceptive and cutaneous feedback devices 35
3.3.4 Sound input and presentation devices 36
3.4 The main areas of application of virtual reality 36
3.4.1 Applications in everyday life 37
3.4.2 Applications in various professional contexts 37
3.5 Applications of virtual reality in industry 38
3.6 Conclusion 40
3.7 References 40
Chapter 4 Robotization in Industries: A Focus on SMEs 45 Sandrine BERGER-DOUCE
4.1 Introduction 45
4.2 Focus on a robotization experiment in an industrial SME 46
4.2.1 The case study in the service of exploratory research 46
4.2.2 Presentation of the company 47
4.2.3 A mixed technological adventure 47
4.2.4 Lessons to be learned 48
4.3 Receiving support in order to better implement a robot: illustration by the Robot Start PME program 49
4.3.1 A program at the service of French industrial SMEs 50
4.3.2 An inspiring framework to support technological change 53
4.4 Conclusion 54
4.5 References 55
Chapter 5 Serious Games for Vocational Training: From Emotional Labor to Knowledge Transfer 57 Lydia MARTIN, Julian ALVAREZ and Antoine TALY
5.1 Introduction 57
5.2 Emotions, debriefing and learning 59
5.2.1 Emotional labor 59
5.2.2 Learning in a game 60
5.3 The context and framework of the Serious Escape Game (SEG) 61
5.3.1 Difficulty in gamification 61
5.3.2 The training system 62
5.3.3 A research-action approach 62
5.4 Results 63
5.4.1 Observations during gaming 63
5.4.2 Post-game discussions 64
5.4.3 Questionnaires 66
5.5 Discussion and conclusion 67
5.6 References 68
Chapter 6 The "Old" Issues of the "New" Artificial Intelligence Systems in Professional Activities 71 Tamari GAMKRELIDZE, Moustafa ZOUINAR and Flore BARCELLINI
6.1 Introduction 71
6.2 AI: elements of definition and recent developments 72
6.3 Functionalities and (potential) uses of new generation AI systems 74
6.4 The "new" generation of AI and the old challenges of transforming work situations 77
6.4.1 From the substitutive approach of automation to the complementary approaches of human-machine systems 77
6.4.2 The challenges of "new" AI systems in work situations 79
6.5 What are the approaches to designing and integrating AI systems in work situations? 81
6.6 Conclusion 83
6.7 References 83
Part 2 New Modalities and Forms of Work ... 87
Chapter 7 Challenges in Deploying Telework: Benefits and Risks for Employees 89 Emilie VAYRE
7.1 Telework: definitions and characteristics 89
7.2 The benefits of teleworking 90
7.3 The constraints and risks of teleworking 91
7.4 The challenges of deploying telework in organizations 93
7.4.1 Deploying and experimenting with telework 93
7.4.2 Training of teleworkers and managers 96
7.4.3 Evaluating the deployment of telework 97
7.5 Conclusion 97
7.6 References 98
Chapter 8 The Reconfiguration of Managerial Practices through Digital Innovation: The Example of a Work Team in Site Renovation 101 Elodie CHAMBONNIÈRE and Jacqueline VACHERAND-REVEL
8.1 Introduction: when digital technology is used on renovation sites 101
8.2 At the heart of the renovation sites 103
8.2.1 Supervising in a complex and dynamic system 103
8.2.2 Guiding a worksite: a conductor's activity at the crossroads of various modes of prevention management 103
8.3 Understanding occupational risk prevention activity and prevention management 104
8.4 Ethnography of the activity on a renovation site 106
8.5 Confirming a culture of safety: prevention management 107
8.5.1 Management towards site supervision 108
8.5.2 Middle management 109
8.5.3 Local management: towards construction workers 109
8.6 Digital innovation in occupational risk prevention: restructuring of management practices 110
8.6.1 Hierarchical visits by management 110
8.6.2 Prevention visits by middle management 111
8.6.3 Close supervision of the construction workers 111
8.7 Conclusion: towards a better consideration of digital innovations in prevention management 113
8.8 References 114
Chapter 9 Integrating Collaborative Robotics into Work Situations: The Intentions of SME Managers in the Digital Transformation of their Companies 115 Anne-Cécile LAFEUILLADE, Flore BARCELLINI, Willy BUCHMANN and Tahar-Hakim BENCHEKROUN
9.1 Transformations in work situations seen through the prism of technocentric solutions 115
9.2 Models of leadership activity to understand change management processes 117
9.2.1 The activity of managers at the crossroads of different roles 117
9.2.2 Developing the intention of managers in change management processes: the contribution of the dialogical model of design 118
9.3 Methodology for data collection and analysis 121
9.4 Managers' desires in the face of reality: an encounter that helped to shape their intentions 123
9.4.1 Elements shaping managers' desires 123
9.4.2 The "conversation" between the desire and reality 124
9.5 The reality, a messenger from the past, in a modernization project 125
9.6 References 126
Chapter 10 The Role and Function of Technological Artifacts in Entrepreneurial Activity 129 Irn̈e POIDI, Marc-Eric BOBILLIER CHAUMON and Jacqueline VACHERAND-REVEL
10.1 Introduction 129
10.2 Theoretical foundations 130
10.3 Methodology 132
10.4 Results 133
10.5 Discussion and conclusion 137
10.6 References 138
Part 3 Psychosocial and Socio-organizational Impacts of the Diffusion of Technology 141
Chapter 11 The New Physical Territories of Digital Activity 143 Maria IANEVA, Raluca CIOBANU and Chiara LAI
11.1 Introduction 143
11.2 Transformation of spaces and transformation of work and employment: "spatialized work" 145
11.3 From "spatialized work" to the division between space and work 146
11.4 Flexible work environments: from work to "activity" 147
11.4.1 The example of the design of the workspaces of a large company: the reconfiguration of work areas 148
11.4.2 From space allocation to the redefinition of associated tasks 149
11.5 What theoretical models for considering space and its transformations? 150
11.6 Conclusion 152
11.7 References 153
Chapter 12 Digital Work, Disposable Work? When Opportunities to Explore Threaten the Meaning of the Activity 155 Maxime BESENVAL and Alexandra BIDET
12.1 Introduction 155
12.2 The division of complex digital work 157
12.3 Chronic indeterminacy of the product 159
12.4 When the contingencies regime threatens work commitment 161
12.5 Conclusion 165
12.6 References 166
Chapter 13 Is the Obsolescence of the Skills of Older Employees an Inevitable Consequence of Digitalization? 169 Florence CROS, Marc-Eric BOBILLIER CHAUMON and Bruno CUVILLIER
13.1 Introduction 169
13.2 Aging, work, technologies and skills obsolescence: theoretical elements 170
13.2.1 The effects of aging 170
13.2.2 Aging associated with work 171
13.2.3 From the effects of technology on activity to the issue of the obsolescence of older workers' skills 171
13.3 Question and methodology 172
13.3.1 Study background and methods 172
13.3.2 Engestrm̲'s activity system model (1987) 173
13.4 Main results 174
13.4.1 The ASCT profession: a perception through the prism of age 174
13.4.2 Overcoming tensions to develop one's activity 176
13.5 Discussion and conclusion 177
13.5.1 Accelio, a vector of recognition for the ASCT profession? 178
13.5.2 Diverting to work better 178
13.6 References 179
Chapter 14 Are Work Collectives and Digital Exposure Compatible? 183 Pauline CROUZAT and Marc-Eric BOBILLIER CHAUMON
14.1 Collective activity: major developments 183
14.2 Engineering: a highly digitized environment 185
14.3 Problem of the s ...

Digital transformations in the challenge of activity and work : understanding and supporting technological changes /

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