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Crafting service processes : the art and science /

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Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Harvey, Jean, 1950- (Autor)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Milwaukee, Wisconsin : ASQ Quality Press, [2019]
Temas:	Service industries > Management. Organizational effectiveness. Services (Industrie) > Gestion. Efficacité organisationnelle.
Acceso en línea:	Texto completo

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