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KNOVEL_on1176564910 |
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200724s2020 enka ob 001 0 eng d |
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|a 1178635417
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|a 9781780175119
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|a HD69.B87
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|a 658.4/038011
|2 23
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|a UAMI
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|a Paul, Debra,
|e author.
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|a Business analysis /
|c Debra Paul, James Cadle,
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250 |
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|a Fourth edition
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264 |
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1 |
|a Swindon, UK :
|b BCS, The Chartered Institute for IT,
|c [2020]
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|c ©2020
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|a 1 online resource
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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490 |
0 |
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|a Business professional collection
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588 |
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|a Print version record.
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|a Includes bibliographical references and index.
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|a Cover -- Copyright -- CONTENTS -- LIST OF FIGURES AND TABLES -- AUTHORS/CONTRIBUTORS -- FOREWORD -- ACKNOWLEDGEMENTS -- ABBREVIATIONS -- PREFACE -- 1 WHAT IS BUSINESS ANALYSIS? -- INTRODUCTION -- THE ORIGINS OF BUSINESS ANALYSIS -- THE DEVELOPMENT OF BUSINESS ANALYSIS -- BUSINESS ANALYST ROLE DEVELOPMENT -- THE RANGE OF ANALYSIS ACTIVITIES -- BUSINESS ANALYSIS PRINCIPLES -- THE BUSINESS ANALYSIS MATURITY MODEL -- THE BUSINESS ANALYSIS SERVICE -- VARIANTS OF THE BUSINESS ANALYST ROLE -- PROFESSIONALISM AND BUSINESS ANALYSIS -- THE FUTURE OF BUSINESS ANALYSIS -- SUMMARY -- NOTES
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|a 2 THE COMPETENCIES OF A BUSINESS ANALYST -- INTRODUCTION -- PERSONAL QUALITIES -- BUSINESS KNOWLEDGE -- PROFESSIONAL TECHNIQUES -- DEVELOPING BUSINESS ANALYSIS SKILLS -- INDUSTRY QUALIFICATIONS -- SUMMARY -- NOTES -- APPENDIX: SFIA DESCRIPTION OF BUSINESS ANALYSIS SKILL -- 3 THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS -- INTRODUCTION -- WHAT IS STRATEGY? -- THE IMPORTANCE OF STRATEGY -- BUSINESS ANALYSIS AND THE STRATEGIC CONTEXT -- DEVELOPING STRATEGY -- UNDERSTANDING THE STRATEGIC CONTEXT -- STRATEGY ANALYSIS: EXTERNAL ENVIRONMENT -- STRATEGY ANALYSIS: INTERNAL ENVIRONMENT
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|a STRATEGY ANALYSIS: SWOT ANALYSIS -- STRATEGY EXECUTION -- EA -- THE IMPORTANCE OF STRATEGIC ALIGNMENT -- SUMMARY -- 4 THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- INTRODUCTION -- THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- SITUATION INVESTIGATION AND PROBLEM ANALYSIS -- FEASIBILITY ASSESSMENT AND BUSINESS CASE DEVELOPMENT -- BUSINESS PROCESS IMPROVEMENT -- REQUIREMENTS DEFINITION -- BUSINESS ACCEPTANCE TESTING -- BUSINESS CHANGE DEPLOYMENT -- STAKEHOLDER ENGAGEMENT -- THE STRATEGIC CONTEXT FOR THE BA SERVICE -- AN APPROACH TO PROBLEM SOLVING -- SUMMARY -- NOTE
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|a 5 INVESTIGATING THE BUSINESS SITUATION -- INTRODUCTION -- BACKGROUND RESEARCH -- INVESTIGATION TECHNIQUES -- WORKSHOPS -- FOCUS GROUPS -- OBSERVATION -- INTERVIEWS OR MEETINGS -- SCENARIOS -- PROTOTYPING -- USER ROLE ANALYSIS -- STORYTELLING -- QUANTITATIVE APPROACHES -- APPLICABILITY OF INVESTIGATION TECHNIQUES -- RECORDING BUSINESS SITUATIONS AND ISSUES -- SUMMARY -- 6 ANALYSING AND MANAGING STAKEHOLDERS -- INTRODUCTION -- STAKEHOLDER CATEGORIES -- ANALYSING STAKEHOLDERS -- STAKEHOLDER MANAGEMENT STRATEGIES -- MANAGING STAKEHOLDERS -- STAKEHOLDER RESPONSIBILITIES: RACI AND RASCI CHARTS
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8 |
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|a SOCIAL MEDIA AND STAKEHOLDER MANAGEMENT -- UNDERSTANDING STAKEHOLDER PERSPECTIVES -- SUMMARY -- 7 IMPROVING BUSINESS SERVICES AND PROCESSES -- INTRODUCTION -- THE ENTERPRISE LEVEL -- AN EXTENDED SIPOC VIEW OF THE ENTERPRISE -- BUSINESS PROCESS MODELS: EVENT-RESPONSE LEVEL -- BUSINESS PROCESS MODELS: ACTOR-TASK LEVEL -- THE BUSINESS PROCESS HIERARCHY -- ANALYSING 'AS IS' BUSINESS PROCESSES -- IMPROVING BUSINESS PROCESSES -- PROCESS MEASUREMENT -- SUMMARY -- 8 DEFINING THE SOLUTION -- INTRODUCTION -- THE GAP ANALYSIS PROCESS -- USE OF POPIT IN GAP ANALYSIS -- FORMULATING OPTIONS -- DESIGN THINKING
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520 |
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|a All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks & techniques needed to provide professional BA services.
|
590 |
|
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|a Knovel
|b ACADEMIC - Engineering Mgmt & leadership
|
590 |
|
|
|a Knovel
|b ACADEMIC - Industrial Engineering & Operations Management
|
650 |
|
0 |
|a System analysis.
|
650 |
|
0 |
|a Management information systems.
|
650 |
|
0 |
|a Organizational effectiveness.
|
650 |
|
2 |
|a Systems Analysis
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650 |
|
2 |
|a Management Information Systems
|
650 |
|
6 |
|a Analyse de systèmes.
|
650 |
|
6 |
|a Systèmes d'information de gestion.
|
650 |
|
6 |
|a Efficacité organisationnelle.
|
650 |
|
7 |
|a systems analysis.
|2 aat
|
650 |
|
7 |
|a Business & management.
|2 bicssc
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650 |
|
7 |
|a Organizational theory & behaviour.
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650 |
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|a Computing: general.
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650 |
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|a BUSINESS & ECONOMICS
|x Management.
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650 |
|
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|a COMPUTERS
|x Data Modeling & Design.
|2 bisacsh
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650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Organizational Behavior.
|2 bisacsh
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650 |
|
7 |
|a Management information systems
|2 fast
|
650 |
|
7 |
|a Organizational effectiveness
|2 fast
|
650 |
|
7 |
|a System analysis
|2 fast
|
650 |
|
7 |
|a Business & Management.
|2 thema
|
650 |
|
7 |
|a Organizational theory & behaviour.
|2 thema
|
650 |
|
7 |
|a Practical applications of information technology.
|2 thema
|
700 |
1 |
|
|a Cadle, James,
|e author.
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776 |
0 |
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|i Print version:
|t Business analysis.
|b Fourth edition.
|d London : BCS, 2020
|z 9781780175102
|w (OCoLC)1180198214
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