Cargando…

Business analysis /

All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks &...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Paul, Debra (Autor), Cadle, James (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Swindon, UK : BCS, The Chartered Institute for IT, [2020]
Edición:Fourth edition
Colección:Business professional collection
Temas:
Acceso en línea:Texto completo

MARC

LEADER 00000cam a2200000 i 4500
001 KNOVEL_on1176564910
003 OCoLC
005 20231027140348.0
006 m o d
007 cr cnu|||unuuu
008 200724s2020 enka ob 001 0 eng d
040 |a N$T  |b eng  |e rda  |e pn  |c N$T  |d N$T  |d UKAHL  |d OCLCF  |d YDX  |d EBLCP  |d K6U  |d BCSLD  |d OCLCO  |d OCLCQ  |d OCLCO  |d OCLCQ  |d UPM  |d OCLCQ  |d OCLCO 
019 |a 1178635417  |a 1178637742  |a 1249445560 
020 |a 9781780175119  |q (electronic bk.) 
020 |a 1780175116  |q (electronic bk.) 
020 |z 9781780175102 
020 |z 1780175108 
035 |a (OCoLC)1176564910  |z (OCoLC)1178635417  |z (OCoLC)1178637742  |z (OCoLC)1249445560 
050 4 |a HD69.B87 
082 0 4 |a 658.4/038011  |2 23 
049 |a UAMI 
100 1 |a Paul, Debra,  |e author. 
245 1 0 |a Business analysis /  |c Debra Paul, James Cadle, 
250 |a Fourth edition 
264 1 |a Swindon, UK :  |b BCS, The Chartered Institute for IT,  |c [2020] 
264 4 |c ©2020 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 0 |a Business professional collection 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
505 0 |a Cover -- Copyright -- CONTENTS -- LIST OF FIGURES AND TABLES -- AUTHORS/CONTRIBUTORS -- FOREWORD -- ACKNOWLEDGEMENTS -- ABBREVIATIONS -- PREFACE -- 1 WHAT IS BUSINESS ANALYSIS? -- INTRODUCTION -- THE ORIGINS OF BUSINESS ANALYSIS -- THE DEVELOPMENT OF BUSINESS ANALYSIS -- BUSINESS ANALYST ROLE DEVELOPMENT -- THE RANGE OF ANALYSIS ACTIVITIES -- BUSINESS ANALYSIS PRINCIPLES -- THE BUSINESS ANALYSIS MATURITY MODEL -- THE BUSINESS ANALYSIS SERVICE -- VARIANTS OF THE BUSINESS ANALYST ROLE -- PROFESSIONALISM AND BUSINESS ANALYSIS -- THE FUTURE OF BUSINESS ANALYSIS -- SUMMARY -- NOTES 
505 8 |a 2 THE COMPETENCIES OF A BUSINESS ANALYST -- INTRODUCTION -- PERSONAL QUALITIES -- BUSINESS KNOWLEDGE -- PROFESSIONAL TECHNIQUES -- DEVELOPING BUSINESS ANALYSIS SKILLS -- INDUSTRY QUALIFICATIONS -- SUMMARY -- NOTES -- APPENDIX: SFIA DESCRIPTION OF BUSINESS ANALYSIS SKILL -- 3 THE STRATEGIC CONTEXT FOR BUSINESS ANALYSIS -- INTRODUCTION -- WHAT IS STRATEGY? -- THE IMPORTANCE OF STRATEGY -- BUSINESS ANALYSIS AND THE STRATEGIC CONTEXT -- DEVELOPING STRATEGY -- UNDERSTANDING THE STRATEGIC CONTEXT -- STRATEGY ANALYSIS: EXTERNAL ENVIRONMENT -- STRATEGY ANALYSIS: INTERNAL ENVIRONMENT 
505 8 |a STRATEGY ANALYSIS: SWOT ANALYSIS -- STRATEGY EXECUTION -- EA -- THE IMPORTANCE OF STRATEGIC ALIGNMENT -- SUMMARY -- 4 THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- INTRODUCTION -- THE BUSINESS ANALYSIS SERVICE FRAMEWORK -- SITUATION INVESTIGATION AND PROBLEM ANALYSIS -- FEASIBILITY ASSESSMENT AND BUSINESS CASE DEVELOPMENT -- BUSINESS PROCESS IMPROVEMENT -- REQUIREMENTS DEFINITION -- BUSINESS ACCEPTANCE TESTING -- BUSINESS CHANGE DEPLOYMENT -- STAKEHOLDER ENGAGEMENT -- THE STRATEGIC CONTEXT FOR THE BA SERVICE -- AN APPROACH TO PROBLEM SOLVING -- SUMMARY -- NOTE 
505 8 |a 5 INVESTIGATING THE BUSINESS SITUATION -- INTRODUCTION -- BACKGROUND RESEARCH -- INVESTIGATION TECHNIQUES -- WORKSHOPS -- FOCUS GROUPS -- OBSERVATION -- INTERVIEWS OR MEETINGS -- SCENARIOS -- PROTOTYPING -- USER ROLE ANALYSIS -- STORYTELLING -- QUANTITATIVE APPROACHES -- APPLICABILITY OF INVESTIGATION TECHNIQUES -- RECORDING BUSINESS SITUATIONS AND ISSUES -- SUMMARY -- 6 ANALYSING AND MANAGING STAKEHOLDERS -- INTRODUCTION -- STAKEHOLDER CATEGORIES -- ANALYSING STAKEHOLDERS -- STAKEHOLDER MANAGEMENT STRATEGIES -- MANAGING STAKEHOLDERS -- STAKEHOLDER RESPONSIBILITIES: RACI AND RASCI CHARTS 
505 8 |a SOCIAL MEDIA AND STAKEHOLDER MANAGEMENT -- UNDERSTANDING STAKEHOLDER PERSPECTIVES -- SUMMARY -- 7 IMPROVING BUSINESS SERVICES AND PROCESSES -- INTRODUCTION -- THE ENTERPRISE LEVEL -- AN EXTENDED SIPOC VIEW OF THE ENTERPRISE -- BUSINESS PROCESS MODELS: EVENT-RESPONSE LEVEL -- BUSINESS PROCESS MODELS: ACTOR-TASK LEVEL -- THE BUSINESS PROCESS HIERARCHY -- ANALYSING 'AS IS' BUSINESS PROCESSES -- IMPROVING BUSINESS PROCESSES -- PROCESS MEASUREMENT -- SUMMARY -- 8 DEFINING THE SOLUTION -- INTRODUCTION -- THE GAP ANALYSIS PROCESS -- USE OF POPIT IN GAP ANALYSIS -- FORMULATING OPTIONS -- DESIGN THINKING 
520 |a All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks & techniques needed to provide professional BA services. 
590 |a Knovel  |b ACADEMIC - Engineering Mgmt & leadership 
590 |a Knovel  |b ACADEMIC - Industrial Engineering & Operations Management 
650 0 |a System analysis. 
650 0 |a Management information systems. 
650 0 |a Organizational effectiveness. 
650 2 |a Systems Analysis 
650 2 |a Management Information Systems 
650 6 |a Analyse de systèmes. 
650 6 |a Systèmes d'information de gestion. 
650 6 |a Efficacité organisationnelle. 
650 7 |a systems analysis.  |2 aat 
650 7 |a Business & management.  |2 bicssc 
650 7 |a Organizational theory & behaviour.  |2 bicssc 
650 7 |a Computing: general.  |2 bicssc 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a COMPUTERS  |x Data Modeling & Design.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Management information systems  |2 fast 
650 7 |a Organizational effectiveness  |2 fast 
650 7 |a System analysis  |2 fast 
650 7 |a Business & Management.  |2 thema 
650 7 |a Organizational theory & behaviour.  |2 thema 
650 7 |a Practical applications of information technology.  |2 thema 
700 1 |a Cadle, James,  |e author. 
776 0 8 |i Print version:  |t Business analysis.  |b Fourth edition.  |d London : BCS, 2020  |z 9781780175102  |w (OCoLC)1180198214 
856 4 0 |u https://appknovel.uam.elogim.com/kn/resources/kpBAE0002E/toc  |z Texto completo 
938 |a Askews and Holts Library Services  |b ASKH  |n AH37477801 
938 |a Askews and Holts Library Services  |b ASKH  |n AH37475102 
938 |a BCS, The Chartered Institute for IT  |b BCSL  |n 9781780175119 
938 |a ProQuest Ebook Central  |b EBLB  |n EBL6267748 
938 |a EBSCOhost  |b EBSC  |n 2529754 
938 |a YBP Library Services  |b YANK  |n 301389681 
994 |a 92  |b IZTAP