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Mastering business analysis standard practices : seven steps to the next level of competency /
"This volume in the Business Analysis Professional Development Series presents all the standard practices for performing business analysis work across seven steps, five perspectives, and 74 techniques. It will help business analysts at all levels further develop their skills and capabilities an...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Plantation, FL :
J. Ross Publishing,
[2019]
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| Colección: | Business analysis professional development series
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Front Cover; Title Page; Copyright; Contents; Preface; Acknowledgments; About the Authors; WAV™; CHAPTER 1-Introduction; What Is Business Analysis?; Who Does Business Analysis?; What Qualities Do BAs Possess?; Organizational Structures and the BA; BA Career Progression; Becoming a Trusted Advisor; Business Analysis Competencies; Core Concept Model; Underlying BA Competencies and Skills; Business Analysis Perspectives; The BI Perspective; The BPM Perspective; The IT Perspective; The Business Architecture Perspective; The Agile Perspective; Key Business Analysis Terms, Concepts, and Definitions
- What Is a Requirement Versus Design Versus Business Analysis Information?What Is a Project Versus Program Versus Initiative Versus Operation?; What Is a System Versus a Solution Versus a Process Versus an Application Versus a Software System?; What Are Stakeholders Versus Actors Versus Users?; What Are Enterprise Environmental Factors Versus Organizational Process Assets?; Business Analysis Center of Excellence and Business Analysis Community of Practice; Hone Your Business Analysis Information Elaboration Techniques; Business Analysis Journey Map; Summary of Key Points; Chapter References
- CHAPTER 2-Step 1: Understand Your StakeholdersTypes of Stakeholders; Domain Stakeholders; Solution Stakeholders; Business Analysts and Project Managers; Product Owners and Scrum Masters/Agile Project Managers; Develop Stakeholder Profiles; Understand Stakeholder Motivations; Understand Stakeholder Differences; Understand Stakeholder Attitudes; Understand Stakeholder Influence; Understand Stakeholder Success Criteria; Understand How Stakeholders Can Be Engaged; Balance Your Stakeholders' Needs; Understand the Political Environment; Define Strategy for Navigating the Organizational Environment
- Trust: It's the Game ChangerDetecting Mistrust or Distrust; Understand the Impact of Trust on Your Business Analysis Work; Ongoing Stakeholder Analysis; Techniques; Capability Framework; Organizational Modeling (Organizational Charts); Stakeholder List, Map, or Personas; Summary of Key Points; Chapter References; CHAPTER 3-Step 2: Understand the Business Context; Understand the Enterprise Architectural Direction; Organizational Structure; Organizational Culture and Style; Organizational Communication; Organizational Systems; Organizational Readiness; EA Components
- Understand the Organization's Business DriversFrequently Identified Business Drivers; Customer Satisfaction/Customer Impact Business Driver; Currency Business Driver; Compliance Business Driver; Market Position Business Driver; Needs Analysis/Needs Assessment Business Driver; Situation Statement; Feasibility Analysis; Cost-Benefit Analysis; Understand the Business Case; Techniques; Balanced Scorecard (BSC); Benchmarking and Market Analysis; Business Capability Analysis; Business Model Canvas; Business Motivation Model (BMM); Business Value Definition; Decision Analysis; Document Analysis