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Project quality management : why, what and how /
This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. Key features includ...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Plantation, Florida :
J. Ross Publishing,
2014.
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| Edición: | Second edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | This edition presents case examples that illuminate the theory of quality planning, assurance, and control with real-world narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. Key features include: Wheel of Quality that codifies in one image the elements of contemporary project quality management; establishes the pillar diagram that provides the needed capability to identify root causes of undesirable effects; supplies quality processes attuned to project scope specifications used to ensure a quality product and quality processes and to help maintain cost and schedule constraints; provides techniques and tools organized and explained according to their application within this process that can be applied to improve project implementation and customer satisfaction in any project context; and examines organization aspects that may hinder quality. -- |
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| Descripción Física: | 1 online resource (241 pages) : illustrations |
| Bibliografía: | Includes bibliographical references and index. |
| ISBN: | 9781604277500 1604277505 9781680154962 1680154966 1604271027 9781604271027 |