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The executive guide to understanding and implementing employee engagement programs : expand production capacity, increase revenue, and save jobs /

"This book describes and discusses the whys and hows of 100% employee involvement in improving everything an organization does, as well as the integral and all-important role of leadership in achieving 100% participation. Given the proven return-on-investment of an effective 100% continual impr...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Townsend, Patrick L.
Otros Autores: Gebhardt, Joan E.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wis. : ASQ Quality Press, 2007.
Colección:ASQ Quality Management Division economics of quality book series.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Townsend, Patrick L. 
245 1 4 |a The executive guide to understanding and implementing employee engagement programs :  |b expand production capacity, increase revenue, and save jobs /  |c Patrick L. Townsend and Joan E. Gebhardt. 
260 |a Milwaukee, Wis. :  |b ASQ Quality Press,  |c 2007. 
300 |a 1 online resource (x, 77 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a The ASQ Quality Management Division economics of quality book series 
504 |a Includes bibliographical references (page 73) and index. 
505 0 0 |g Ch. 1.  |t Democracy in action --  |g Ch. 2.  |t From the background to the foreground --  |g Ch. 3.  |t How does a complete quality process impact cost or revenue? --  |g Ch. 4.  |t How do I implement ...? --  |g App. A.  |t The Baldrige and leadership : then and now --  |g App. B.  |t Doing it --  |g App. C.  |t OK, define 100 percent. 
520 1 |a "This book describes and discusses the whys and hows of 100% employee involvement in improving everything an organization does, as well as the integral and all-important role of leadership in achieving 100% participation. Given the proven return-on-investment of an effective 100% continual improvement effort in terms of time alone, this presents the only logical, intelligent, and defendable approach. Ideas are presented in such a way as to make it evident that success is possible and that positive results are within reach through the theory and tools presented." 
520 8 |a "This book is for anyone who is currently in a position to impact the future of an organization - or anyone who hopes to be in a position to lead or support such an effort in the future. This includes not only for-profit business enterprises, but any organization. For many, this approach to performance excellence will require a willingness to rethink their approach both to other people and to the workplace. Once you head down this path, everything changes."--Jacket 
588 0 |a Print version record. 
590 |a Knovel  |b ACADEMIC - Engineering Mgmt & leadership 
650 0 |a Total quality management. 
650 0 |a Management  |x Employee participation. 
650 0 |a Leadership. 
650 0 |a Organizational effectiveness. 
650 1 2 |a Total Quality Management 
650 2 2 |a Leadership 
650 2 2 |a Efficiency, Organizational 
650 6 |a Qualité totale. 
650 6 |a Leadership. 
650 6 |a Efficacité organisationnelle. 
650 7 |a Leadership.  |2 fast  |0 (OCoLC)fst00994701 
650 7 |a Management  |x Employee participation.  |2 fast  |0 (OCoLC)fst01007168 
650 7 |a Organizational effectiveness.  |2 fast  |0 (OCoLC)fst01047852 
650 7 |a Total quality management.  |2 fast  |0 (OCoLC)fst01153015 
700 1 |a Gebhardt, Joan E. 
776 0 8 |i Print version:  |a Townsend, Patrick L.  |t Executive guide to understanding and implementing employee engagement programs.  |d Milwaukee, Wis. : ASQ Quality Press, 2007  |z 9780873897181  |w (DLC) 2007017955  |w (OCoLC)123912676 
830 0 |a ASQ Quality Management Division economics of quality book series. 
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