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KNOVEL_ocn827946934 |
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OCoLC |
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20231027140348.0 |
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m o d |
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cr cnu---unuuu |
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130218s2007 wiua ob 001 0 eng d |
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|a KNOVL
|b eng
|e pn
|c KNOVL
|d KNOVL
|d OCLCF
|d KNOVL
|d OCLCQ
|d UAB
|d GILDS
|d AU@
|d OCLCO
|d OCLCA
|d OCLCQ
|d OCLCO
|d UKBTH
|d OCLCA
|d OCLCQ
|d OCLCO
|d OCLCQ
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|a 9781621984986
|q (electronic bk.)
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|a 1621984982
|q (electronic bk.)
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|z 9780873897181
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|z 0873897188
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|a GBVCP
|b 830193626
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|a (OCoLC)827946934
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|a HD62.15
|b .T688 2007eb
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|a HD 62.15 T688e 2007
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|a 658.4/02
|2 22
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|a UAMI
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|a Townsend, Patrick L.
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|a The executive guide to understanding and implementing employee engagement programs :
|b expand production capacity, increase revenue, and save jobs /
|c Patrick L. Townsend and Joan E. Gebhardt.
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260 |
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|a Milwaukee, Wis. :
|b ASQ Quality Press,
|c 2007.
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300 |
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|a 1 online resource (x, 77 pages) :
|b illustrations
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a The ASQ Quality Management Division economics of quality book series
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504 |
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|a Includes bibliographical references (page 73) and index.
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505 |
0 |
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|g Ch. 1.
|t Democracy in action --
|g Ch. 2.
|t From the background to the foreground --
|g Ch. 3.
|t How does a complete quality process impact cost or revenue? --
|g Ch. 4.
|t How do I implement ...? --
|g App. A.
|t The Baldrige and leadership : then and now --
|g App. B.
|t Doing it --
|g App. C.
|t OK, define 100 percent.
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|a "This book describes and discusses the whys and hows of 100% employee involvement in improving everything an organization does, as well as the integral and all-important role of leadership in achieving 100% participation. Given the proven return-on-investment of an effective 100% continual improvement effort in terms of time alone, this presents the only logical, intelligent, and defendable approach. Ideas are presented in such a way as to make it evident that success is possible and that positive results are within reach through the theory and tools presented."
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520 |
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|a "This book is for anyone who is currently in a position to impact the future of an organization - or anyone who hopes to be in a position to lead or support such an effort in the future. This includes not only for-profit business enterprises, but any organization. For many, this approach to performance excellence will require a willingness to rethink their approach both to other people and to the workplace. Once you head down this path, everything changes."--Jacket
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0 |
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|a Print version record.
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590 |
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|a Knovel
|b ACADEMIC - Engineering Mgmt & leadership
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650 |
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0 |
|a Total quality management.
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650 |
|
0 |
|a Management
|x Employee participation.
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650 |
|
0 |
|a Leadership.
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650 |
|
0 |
|a Organizational effectiveness.
|
650 |
1 |
2 |
|a Total Quality Management
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650 |
2 |
2 |
|a Leadership
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650 |
2 |
2 |
|a Efficiency, Organizational
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650 |
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6 |
|a Qualité totale.
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650 |
|
6 |
|a Leadership.
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650 |
|
6 |
|a Efficacité organisationnelle.
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650 |
|
7 |
|a Leadership.
|2 fast
|0 (OCoLC)fst00994701
|
650 |
|
7 |
|a Management
|x Employee participation.
|2 fast
|0 (OCoLC)fst01007168
|
650 |
|
7 |
|a Organizational effectiveness.
|2 fast
|0 (OCoLC)fst01047852
|
650 |
|
7 |
|a Total quality management.
|2 fast
|0 (OCoLC)fst01153015
|
700 |
1 |
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|a Gebhardt, Joan E.
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776 |
0 |
8 |
|i Print version:
|a Townsend, Patrick L.
|t Executive guide to understanding and implementing employee engagement programs.
|d Milwaukee, Wis. : ASQ Quality Press, 2007
|z 9780873897181
|w (DLC) 2007017955
|w (OCoLC)123912676
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830 |
|
0 |
|a ASQ Quality Management Division economics of quality book series.
|
856 |
4 |
0 |
|u https://appknovel.uam.elogim.com/kn/resources/kpEGUIEEP2/toc
|z Texto completo
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994 |
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|a 92
|b IZTAP
|