Tabla de Contenidos:
  • Managing the Global Supply Chain
  • Overview of Contents
  • Contents
  • Preface
  • 1. Introduction to the Supply Chain
  • Introduction to Supply Chain Management
  • The Supply Chain
  • Supply Chain Management (SCM)
  • The Customer Orientation
  • Multiple Management Perspectives
  • The Characteristics of the Supply Chain
  • Understanding the Supply Chain
  • The Framework
  • Systemic Approach
  • Supply Chain Processes
  • The Management Tasks
  • The New Corporate Environment
  • A Model of the Global Supply Chain
  • The Approach of the Book
  • Concepts
  • ProcessesManagement Issues
  • Summary
  • 2. Structure and Process
  • The Value Chain and the Value System
  • The Structure of the Supply Chain
  • The Concept of Postponement
  • Building Structure
  • The Bullwhip Effect
  • What are Activities?
  • Core Competencies and Outsourcing
  • Components in Supply Chain Management
  • Network Structure
  • Management Components
  • Concluding Comments
  • 3. Inter-organizational Relationships
  • Relationships from a Network Perspective
  • Industrial Networks
  • Transactions
  • The Firm as a Nexus of Contracts
  • ""Boundaries and Governance""""Static versus Dynamic Boundaries""; ""Is Transaction Cost Theory Â"Bad for PracticeÂ"?""; ""TCA Focuses on Cost Efficiency""; ""Asset Specificity based on Â"Sunk CostsÂ"""; ""Too Costly to Develop or Acquire Specific Assets""; ""Perceptions of Trust""; ""Developing Collaborative Relationships""; ""Conclusion""; ""Illustrative Case""; ""Benetton's Supply Networks""; ""4. The Information System for the Supply Chain""; ""Introduction""; ""Logistics Information""; ""Information Exchange""; ""Information and Operations""
  • The Concept of a Supply Chain Information SystemThe Intra-firm Information System
  • The Inter-firm Information System
  • Interface Optimization
  • Elements of the Information System
  • On-demand Computing
  • Software Systems
  • Enterprise Resource Planning (ERP)
  • Software for Supply Chain Management
  • General Application Areas for Supply Chain Information Systems
  • Communications
  • Concluding Comments
  • Illustrative Case
  • Gillette and RFID
  • 5. Distribution
  • International Markets
  • The Structure of International Distribution
  • Global MarketingThe Complexity of Distribution
  • The Major Elements of Distribution and its Requirements
  • Deficiencies of Traditional Distribution and Distribution Dynamics
  • Push versus Pull
  • The Marketing Channel
  • Major Channel Decisions
  • Sales Decisions
  • Physical Distribution Decisions
  • Global Retail Distribution
  • Retailing as a Supply Chain Function
  • Grocery Retailing
  • Garments
  • Global Retail Logistics Operations
  • E-commerce and the Supply Chain
  • The Attractiveness of a New Channel
  • The Case of Grocery E-tailing