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Human rights in the mining & metals industry : handling and resolving local level concerns & grievances.
This publication sets out good practice approaches to help companies design and/or enhance existing complaint procedures or mechanisms. This publication aims to describe a set of 'overarching design principles' that provide basic, high-level guidance for companies developing complaints mec...
| Clasificación: | Libro Electrónico |
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| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
International Council on Mining and Metals,
[Ã2009]
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| Edición: | Pilot testing version. |
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | This publication sets out good practice approaches to help companies design and/or enhance existing complaint procedures or mechanisms. This publication aims to describe a set of 'overarching design principles' that provide basic, high-level guidance for companies developing complaints mechanisms; outline some basic criteria to help operations 'assess the nature of and potential for complaints' and so to develop a mechanism most appropriate to their situation; present three possible types of mechanism with incrementally greater levels of external engagement; and set out various ways in which global headquarters of companies can develop 'group-wide procedures' to support best practice locally. The main audience for the guidance is ICMM members and other interested companies in the mining industry. |
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| Descripción Física: | 1 online resource (26 pages) : illustrations |
| ISBN: | 9781615839162 161583916X |