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Management extra. Quality and operations management.
Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine and improve how they work in practice. Management Extra is an exciting, new approach to management development. The books provide the basis fo...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores Corporativos: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oxford ; Burlington, MA : [United Kingdom] :
Elsevier Butterworth-Heinemann ; ELearn : Pergamon Flexible Learning,
2005.
|
| Colección: | Management extra.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 245 | 0 | 0 | |a Management extra. |p Quality and operations management. |
| 246 | 3 | 0 | |a Quality and operations management |
| 260 | |a Oxford ; |a Burlington, MA : |b Elsevier Butterworth-Heinemann ; |a [United Kingdom] : |b ELearn : |b Pergamon Flexible Learning, |c 2005. | ||
| 300 | |a 1 online resource (xiii, 105 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Management extra | |
| 504 | |a Includes bibliographical references (pages 103-105). | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Front cover; copyright; table of contents; List of Activities; List of Figures; List of Tables; front matter; Series preface; Introduction: Managing quality operations; body; 1 The language of quality; What is quality?; A customer approach to quality; Feedback; Products and services and quality; Why is quality important?; What is TQM?; The development of TQM; TQM: the gurus; TQM: the stages; Feedback; Systems and standards; Pros and cons of TQM; Feedback; Recap; More @; 2 Improvement; You and your customers; Your customers; What are your customers' needs/wants/ expectations? | |
| 505 | 8 | |a How to satisfy (delight) customersFeedback; Approaches to improvement; Breakthrough improvement; Continuous improvement; The PDCA cycle; Feedback; Improvement tools and techniques; Flow charts; Scatter diagrams; Pareto analysis; Cause and effect diagrams; Feedback; Employee involvement; Job redesign; Quality circles; T & D and quality; Feedback; Recap; More @; 3 Operations management; Quality in operations; What are operations?; What is operations management?; The quality operation; Feedback; Better by design; Concurrent (simultaneous) engineering; Designing operational processes; Feedback. | |
| 505 | 8 | |a Operations planning and controlPlanning and control activities; Quality planning and control; Feedback; Quality control tools and techniques; Process control issues; Acceptance sampling; Statistical process control (SPC); Feedback; Recap; More @; 4 Techniques for planning and control; Capacity planning and control; Stages in capacity planning and control; Feedback; Inventory planning and control; Inventory analysis and control systems; Just-in-time (JIT); MRP; Feedback; Supply chain management; Purchasing; Distribution; Network relationships; Feedback; Recap; More @. | |
| 505 | 8 | |a 5 Quality in health, safety and environmentHealth, safety and the environment; Health and safety; Environmental standards; Feedback; Recap; More @; References. | |
| 520 | |a Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine and improve how they work in practice. Management Extra is an exciting, new approach to management development. The books provide the basis for self-paced learning at level 4/5. The flexible learning structure allows busy participants to study at their own convenience, minimising time away from the job. The programme allows trainers to quickly plan and deliver high quality, business-led courses. Trainers can select materials to meet the n. | ||
| 590 | |a Knovel |b ACADEMIC - Industrial Engineering & Operations Management | ||
| 650 | 0 | |a Production management. | |
| 650 | 0 | |a Total quality management. | |
| 650 | 2 | |a Total Quality Management | |
| 650 | 6 | |a Production |x Gestion. | |
| 650 | 6 | |a Qualité totale. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Corporate Governance. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Leadership. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Development. |2 bisacsh | |
| 650 | 7 | |a Production management. |2 fast |0 (OCoLC)fst01078309 | |
| 650 | 7 | |a Total quality management. |2 fast |0 (OCoLC)fst01153015 | |
| 710 | 2 | |a Elearn Limited (Great Britain) | |
| 710 | 2 | |a Pergamon Flexible Learning. | |
| 776 | 0 | 8 | |i Print version: |t Management extra. Quality and operations management. |d Oxford ; Burlington, MA : Elsevier Butterworth-Heinemann ; [United Kingdom] : ELearn : Pergamon Flexible Learning, 2005 |z 075066682X |w (OCoLC)60834932 |
| 830 | 0 | |a Management extra. | |
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