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|a 744BEE7F-5BDB-493F-99D7-1AC6A7FB869D
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|a Kloppenborg, Timothy J.,
|d 1953-
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245 |
1 |
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|a Managing project quality /
|c Timothy J. Kloppenborg, Joseph A. Petrick.
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260 |
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|a Vienna, Va. :
|b ManagementConcepts,
|c ©2002.
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300 |
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|a 1 online resource
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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338 |
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|a online resource
|b cr
|2 rdacarrier
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490 |
1 |
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|a Project management essential library.
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500 |
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|a Title from title screen.
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504 |
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|a Includes bibliographical references and index.
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|a Annotation
|b As part of the Project Management Essential Library, this book makes breakthroughs in project quality by combining project management. Guiding you from project initiation through closure, the book provides a detailed stage-specific flowchart of activities correlated with appropriate tools to give you new power to meet customer expectations and institutionalize project quality. A small book that speaks volumes.
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|a Title Page; Copyright; About the Authors; Table of Contents; Preface; Acknowledgments; CHAPTER 1: Introduction to Project Quality Management; Brief Histories of Quality and Project Fields; History of Quality Management; History of Project Management; Conceptual Foundations of Project Quality Management; Conceptual Domain of Quality Management; Conceptual Domain of Project Management; First Project Quality Pillar: Customer Satisfaction; Second Project Quality Pillar: Process Improvement; Third Project Quality Pillar: Fact-based Management; Fourth Project Quality Pillar: Empowered Performance.
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|a Need for Improved Project Quality ManagementCHAPTER 2: Project Quality Initiation; First Project Quality Pillar: Customer Satisfaction; 1.1 Assign Project Sponsor; 1.2 Select Project Manager; 1.3 Identify and Prioritize Customer Expectations; 1.4 Align Project with Organizational Objectives; 1.5 Select Core Project Team Members; 1.6 Determine Team Operating Principles; Second Project Quality Pillar: Process Improvement; 2.1 Adopt or Develop Quality Policy; 2.2 Flowchart the Overall Project; 2.3 Identify Assumptions and Risks; 2.4 Establish Knowledge Management Processes.
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|a Third Project Quality Pillar: Fact-based Management3.1 Agree to Make Fact-based Decisions; 3.2 Identify Lessons Learned from the Past; 3.3 Collect and Share Project Quality Initiation Lessons Learned; Fourth Project Quality Pillar: Empowered Performance; 4.1 Develop Ethical Work Culture Values; 4.2 Select Project; 4.3 Commit Formally to Project; CHAPTER 3: Project Quality Planning; First Project Quality Pillar: Customer Satisfaction; 1.1 Determine Customer Satisfaction Standards; 1.2 Determine Customer Tradeoff Values; 1.3 Determine Levels of Decision-making Authority.
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|a Second Project Quality Pillar: Process Improvement2.1 Assess and Prioritize Process Improvement Needs; 2.2 Develop Project Quality Management Plan; 2.3 Plan Project Process and Product; 2.4 Identify Needed Inputs and Suppliers; 2.5 Qualify All Project Processes; 2.6 Replan As Needed; Third Project Quality Pillar: Fact-based Management; 3.1 Identify Data to Collect; 3.2 Develop Project Communications Plan; 3.3 Collect and Share Project Quality Planning Stage Lessons Learned; Fourth Project Quality Pillar: Empowered Performance; 4.1 Core Team Commits to Project Plan.
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|a 4.2 Plan and Conduct the Project Kick-off Meeting4.3 All Key Project Stakeholders Commit to Project Plan; CHAPTER 4: Project Quality Assurance; First Project Quality Pillar: Customer Satisfaction; 1.1 Manage External Customer Quality Assurance; 1.2 Manage Internal Customer Quality Assurance; Second Project Quality Pillar: Process Improvement; 2.1 Conduct Ongoing Review of Project Process Adequacy; 2.2 Conduct Interim Project Termination Review; 2.3 Improve Processes Based on Data Analysis; Third Project Quality Pillar: Fact-based Management; 3.1 Conduct and Report Results of Quality Audits.
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590 |
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|a Knovel
|b ACADEMIC - Industrial Engineering & Operations Management
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650 |
|
0 |
|a Project management.
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650 |
|
0 |
|a Quality assurance.
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650 |
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6 |
|a Gestion de projet.
|
650 |
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6 |
|a Assurance qualité.
|
650 |
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7 |
|a BUSINESS & ECONOMICS
|x Project Management.
|2 bisacsh
|
650 |
|
7 |
|a TECHNOLOGY & ENGINEERING
|x Project Management.
|2 bisacsh
|
650 |
|
7 |
|a Project management.
|2 fast
|0 (OCoLC)fst01078797
|
650 |
|
7 |
|a Quality assurance.
|2 fast
|0 (OCoLC)fst01084943
|
650 |
|
7 |
|a Project Management (PM)
|2 pmbok
|
650 |
|
7 |
|a Quality Assurance (QA)
|2 pmbok
|
700 |
1 |
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|a Petrick, Joseph A.,
|d 1946-
|4 aut
|
776 |
0 |
8 |
|i Print version:
|a Kloppenborg, Timothy J., 1953-
|t Managing project quality.
|d Vienna, Va. : ManagementConcepts, ©2002
|z 1567261418
|w (DLC) 2001056273
|w (OCoLC)48429088
|
830 |
|
0 |
|a Project management essential library.
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856 |
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