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Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance /
This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
American Management Association,
©2007.
|
| Edición: | 2nd ed. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Stone, Florence M. | |
| 245 | 1 | 0 | |a Coaching, counseling & mentoring : |b how to choose & use the right technique to boost employee performance / |c Florence M. Stone. |
| 246 | 3 | |a Coaching, counseling and mentoring | |
| 250 | |a 2nd ed. | ||
| 260 | |a New York : |b American Management Association, |c ©2007. | ||
| 300 | |a 1 online resource (vi, 230 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file | ||
| 500 | |a Includes index. | ||
| 505 | 0 | |a Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. | |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a This updated and revised second edition includes useful scripts for talking to employees about sensitive issues, and new material on topics including working with off-site employees, what to say when an employee denies a problem exists, whether or not to coach temps and part-timers, how to draw the line between the mentoring and supervisory role, and what to do when counseling fails. | ||
| 590 | |a O'Reilly |b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 590 | |a Knovel |b ACADEMIC - Engineering Mgmt & leadership | ||
| 650 | 0 | |a Mentoring in business. | |
| 650 | 0 | |a Employees |x Coaching of. | |
| 650 | 0 | |a Employees |x Counseling of. | |
| 650 | 0 | |a Employees |x Training of. | |
| 650 | 2 | |a Inservice Training | |
| 650 | 6 | |a Mentorat dans les affaires. | |
| 650 | 6 | |a Personnel |x Counseling. | |
| 650 | 6 | |a Personnel |x Formation. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Training. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Mentoring & Coaching. |2 bisacsh | |
| 650 | 7 | |a Employees |x Coaching of |2 fast | |
| 650 | 7 | |a Employees |x Counseling of |2 fast | |
| 650 | 7 | |a Employees |x Training of |2 fast | |
| 650 | 7 | |a Mentoring in business |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Stone, Florence M. |t Coaching, counseling & mentoring. |b 2nd ed. |d New York : American Management Association, ©2007 |z 0814473857 |z 9780814473856 |w (DLC) 2006024994 |w (OCoLC)70864422 |
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