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Improving employee performance through appraisal and coaching /

There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Kirkpatrick, Donald L.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : American Management Association, ©2006.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Improving employee performance through appraisal and coaching /  |c Donald L. Kirkpatrick ; foreword by Dick Grote. 
250 |a 2nd ed. 
264 1 |a New York :  |b American Management Association,  |c ©2006. 
300 |a 1 online resource 
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500 |a Revised edition of: How to improve performance through appraisal and coaching. 
504 |a Includes bibliographical references (pages 245-246) and index. 
588 0 |a Print version record. 
505 0 |a Cover; Half title; Title; Contents; Foreword; Preface; Acknowledgments; A Conceptual Framework for the Appraisal/Coaching Process; Pretest; 1. Introduction and Overview; How to Get Maximum Performance from Employees; The Performance Review Program; 2. The Basis for Appraisal; Significant Job Segments; Standards of Performance; 3. The Appraisal and the Interview; The Appraisal Process; Preparing for the Appraisal Interview; Conducting the Appraisal Interview; 4. The Performance Improvement Plan; Preparing an Effective Plan; 5. On-the-Job Coaching; The Effective Coach. 
505 8 |a Coaching Approaches and Techniques6. Five Program Requirements; An Effective Performance Review Program Posttest; Test Answers and Reasons for Them; 7. Leaders Who Coach Create Coaching Cultures; The Benefits of Integrating Coaching for Leaders; Evoking the Coach Within; The Elements of a Coaching Approach; Creating a Coaching Culture; Conclusion; 8. Evaluating a Training Course on Performance Appraisal and Coaching; 9. Case Study: Carilion Health System; 10. Notes from the Field; The Accenture Philosophy; Managing Performance; A Performance Management System; Seven Coaching Principles. 
505 8 |a Manager as CoachCoach as Facilitator; Coaching Managers Through the Appraisal Process; 11. Sample Forms; A Final Word; Selected References; Index; About the Author; Copyright. 
520 |a There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee! 
542 |f Copyright © AMACOM 2006  |g 2006 
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