Just 'a machine for doing business'? : sociomaterial configurations of the intranet in a post-merger telecommunications company /

How does a new intranet shape an ongoing merger integration process? Katja Schönian analyses internal communication and branding strategies in connection with the implementation of a new company intranet. Based on qualitative data, the study contrasts managerial expectations and everyday usage of t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Schönian, Katja (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bielefeld : Transcript, [2022]
Colección:Arbeit und Organisation ; Bd. 8.
Temas:
Intranets (Computer networks)
Consolidation and merger of corporations.
Information storage and retrieval systems > Consolidation and merger of corporations.
SOCIAL SCIENCE / Sociology / General
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Contents
  • Acknowledgements
  • 1 Introduction: Intranet technologies
  • 1.1 Just "a machine for doing business"?
  • 1.2 The post-industrial economy: Cognitive-cultural capitalism and "immaterial labour"
  • 1.3 Research questions and observations
  • 1.4 Theories of practice in organisation researchand Science & Technology Studies
  • 1.5 A practice-theoretical understanding of mergers and organisational cultures
  • 1.6 Empirical Case: The intranet in Telecompany-X
  • 1.7 More than a machine for doing business
  • 1.8 Chapter outline
  • 2 Researching the Intranet in Telecompany-X: Methodological Considerations
  • 2.1 Methodological rationale
  • 2.2 Entering field sites: Initial interviews
  • 2.3 Extending sites, aligning focus: Telecompany-X
  • 2.3.1 Gaining access
  • 2.3.2 Maintaining access
  • 2.3.3 Two groups of employees
  • 2.4 Generating field data: Opportunities and limitations
  • 2.4.1 Company visits and 'guided tours' through the intranet
  • 2.4.2 In there, but outside: Shifting research positions
  • 2.5 Analysing field data: Crafting the research narrative
  • 2.5.1 Selecting analytical themes from interviews with software developers and others
  • 2.5.2 Identifying analytical topics from company visits and 'guided tours' through the intranet
  • 2.5.3 Organising analytical themes and topics
  • 3 Cultivating differences: Orientation and sensemaking in the post-merger company
  • 3.1 Merger processes in research and literature: Corporate cultures and organisational control
  • 3.2 Post-industrial management practices: Organisational identity work and regulation
  • 3.3 Caught in difference: Orientation in the merging company
  • 3.4 Making sense of the post-merger company: The discursive construction of (in-)distinctiveness
  • 3.4.1 Upholding difference: "These were totally different worlds clashing"
  • 3.4.2 Overlooking and downplaying difference, nurturing coherence: "That doesn't exist anymore, the division"
  • 3.5 Integrating post-merger identity work
  • 4 A "medium of Internal Communications" and an "employee-portal": The divided Intranet
  • 4.1 The intranet's starting page and newsfeed
  • 4.2 Branding the merger: Corporate and internal brand management in Telecompany-X
  • 4.3 The intranet as a "medium of Internal Communications"
  • 4.3.1 Beyond the intranet: Constructing the "Einfach Macher"
  • 4.3.2 The intranet as 'integration' and 'change' agent
  • 4.4 A "tool of purpose": The intranet as part of everyday work
  • 4.4.1 Un-reading the newsfeed: "You would need time to read through it"
  • 4.4.2 Hierarchising content and applications: "This is playing around"
  • 4.4.3 Making fun of identification and team building efforts: "But we rarely watch TV, only at home"
  • 4.5 A divided intranet that engages the 'many' users

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