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Walking mannequins : how race and gender inequalities shape retail clothing work /
"Walking Mannequins explores clothing retail workers' experiences in stores oriented toward teens and twenty-somethings using interviews. We aim to understand how employers regulate beauty- and brand-oriented 'aesthetic labor,' how workers must look and act to evoke the brand the...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Oakland, California :
University of California Press,
[2022]
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction : "If they could put you in the store as a mannequin, they would"
- Low wages, little training, and unpredictable hours : "It makes you realize how awful these retail jobs are"
- Multilevel management and the service panopticon : "We've only had one district manager that was a normal human being"
- Coworkers and belonging : "We are like a family," "If it weren't for work, I wouldn't talk to you"
- Customer expectations and emotional labor : "It's all about the customer's experience"
- Beautiful bodies on the sales floor : "They basically look for people that look like the posters"
- Modeling the merchandise : "They always check you, from head to toe"
- Conclusion
- Appendix : research design and methods.