The Universal Service Desk (USD) implementing, controlling and improving service delivery.

The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essential...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: BRIAN JOHNSON;LEON-PAUL DE ROUW
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [S.l.] : ITGP, 2020.
Temas:
Computer technical support.
Information technology > Management.
Customer services > Management.
Software support.
Dépannage informatique.
Technologie de l'information > Gestion.
Service à la clientèle > Gestion.
Software support
Computer technical support
Customer services > Management
Information technology > Management
Acceso en línea:Texto completo
Descripción
Sumario:The Universal Service Desk (USD) - Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management. Understand the essentials of any USD - buy this book today!
Descripción Física:1 online resource
ISBN:1787781496
9781787781498
9781787781481
1787781488
9781787781511
1787781518

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