The 7 keys to communicating in Mexico : an intercultural approach /

The authors present a practical set of guidelines for people wishing to communicate professionally in Mexico or with Mexicans, following the model of the similar books by Kelm and Victor on Brazil and Japan of presenting on key cultural concepts. Good communication requires more than knowing the lan...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Kelm, Orlando R., 1957- (Autor), Roble Hernández Pozas, Olivia del (Autor), Victor, David A., 1956- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, DC : Georgetown University Press, [2020]
Temas:
2000-2099
Business communication > Mexico.
Business communication > United States.
Business etiquette > Mexico.
Intercultural communication > Mexico.
Communication and culture > Mexico.
Communication dans l'entreprise > Mexique.
Communication dans l'entreprise > États-Unis.
Savoir-vivre > Affaires > Mexique.
Communication et culture > Mexique.
BUSINESS & ECONOMICS > Workplace Culture.
Business communication
Business etiquette
Communication and culture
Intercultural communication
Manners and customs
Mexico > Social life and customs > 21st century.
Mexico
United States
Acceso en línea:Texto completo
Descripción
Sumario:The authors present a practical set of guidelines for people wishing to communicate professionally in Mexico or with Mexicans, following the model of the similar books by Kelm and Victor on Brazil and Japan of presenting on key cultural concepts. Good communication requires more than knowing the language. Olivia Hernandez-Pozas, Orlando Kelm, and David Victor, seasoned cross-cultural trainers for businesspeople, provide a guide through Victor's LESCANT model (Language, Environment, Social Organization, Context, Authority, Nonverbal, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences between Mexico and others in North America, presenting examples to help people avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. The authors complete the book with a case study chapter on a business interaction between Mexican and other North Americans (NAs). They then gathered comments from various NA professionals working in Mexico and Mexicans working with US professionals about the interactions in the case, providing helpful observations about the situation. The book straddles some language and communication topics, international relations, and reaches into the business community.
Descripción Física:1 online resource (xviii, 252 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:1626167249
9781626167247

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