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Behind the screen : content moderation in the shadows of social media /
An eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial Internet. Social media on the Internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algori...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New Haven :
Yale University Press,
[2019]
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Roberts, Sarah T. |c (Professor of information studies), |e author. | |
| 245 | 1 | 0 | |a Behind the screen : |b content moderation in the shadows of social media / |c Sarah T. Roberts |
| 246 | 3 | 0 | |a Content moderation in the shadows of social media |
| 264 | 1 | |a New Haven : |b Yale University Press, |c [2019] | |
| 264 | 4 | |c ©2019 | |
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| 520 | |a An eye-opening look at the invisible workers who protect us from seeing humanity's worst on today's commercial Internet. Social media on the Internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material--sometimes thousands of items per day. Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people "behind the screen" offers insights into not only the reality of our commercial Internet but the future of globalized labor in the digital age | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Introduction : Behind the Internet -- Behind the screen -- Understanding commercial content moderation -- Screening in Silicon Valley -- "I call myself a sin-eater" -- "Modern heroes" : moderating in Manila -- Digital humanity. | |
| 588 | 0 | |a Print version record | |
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 590 | |a JSTOR |b Books at JSTOR All Purchased | ||
| 590 | |a JSTOR |b Books at JSTOR Evidence Based Acquisitions | ||
| 650 | 0 | |a Social media |x Censorship. | |
| 650 | 0 | |a Social media |x Management. | |
| 650 | 0 | |a User-generated content |x Censorship. | |
| 650 | 0 | |a User-generated content |x Management. | |
| 650 | 0 | |a Internet governance. | |
| 650 | 6 | |a Médias sociaux |x Censure. | |
| 650 | 6 | |a Médias sociaux |x Gestion. | |
| 650 | 6 | |a Contenu créé par l'utilisateur |x Censure. | |
| 650 | 6 | |a Contenu créé par l'utilisateur |x Gestion. | |
| 650 | 6 | |a Gouvernance d'Internet. | |
| 650 | 7 | |a PSYCHOLOGY |x Social Psychology. |2 bisacsh | |
| 650 | 7 | |a SOCIAL SCIENCE |x Media Studies. |2 bisacsh | |
| 650 | 7 | |a Internet governance. |2 fast |0 (OCoLC)fst01746940 | |
| 776 | 0 | 8 | |i Print version: |a Roberts, Sarah T. (Professor of information studies). |t Behind the screen. |d New Haven : Yale University Press, [2019] |z 9780300235883 |w (DLC) 2018963972 |w (OCoLC)1055263168 |
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