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Managing authentic relationships : facing new challenges in a changing context /
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the enti...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , , , |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Amsterdam :
Amsterdam University Press,
2019.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 001 | JSTOR_on1089930753 | ||
| 003 | OCoLC | ||
| 005 | 20231005004200.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 190315s2019 ne ob 001 0 eng d | ||
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| 019 | |a 1089967899 | ||
| 020 | |a 9789048540884 |q (electronic bk.) | ||
| 020 | |a 9048540887 |q (electronic bk.) | ||
| 020 | |z 9789462988613 | ||
| 020 | |z 9462988617 | ||
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| 037 | |a 22573/ctvf5nr86 |b JSTOR | ||
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| 072 | 7 | |a BUS |x 085000 |2 bisacsh | |
| 082 | 0 | 4 | |a 303.33 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Wijers, Jean Paul, |e editor, |e author. | |
| 245 | 1 | 0 | |a Managing authentic relationships : |b facing new challenges in a changing context / |c Jean Paul Wijers (editor and chapter 12-13), Monica Bakker (chapter 1-3), Robert Collignon (chapter 4-9), Getty Smit (chapter 10-11) ; introduction by René Foqué. |
| 264 | 1 | |a Amsterdam : |b Amsterdam University Press, |c 2019. | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Online resource; title from PDF title page (EBSCO, viewed March 26, 2019) | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level. Professional relationship management makes valuable and measurable contributions to the strategic goals of an organization by: Expanding the organization's strategy to a Relationship Management Strategy; Efficiently managing relationships and correctly mapping stakeholders; Embedding clear responsibility for relationship management throughout the organization; Measuring results and calculating the Return-on-Relationship; Developing strong networking skills and networkers who are able to act as eyes and ears for the organization; Organizing effective networking activities with measurable results. This book also offers a holistic view. Managing authentic relationships requires a shared understanding of what relationships are. It is impossible to develop successful relationship management without authentic relationships based on trust and reciprocity. | ||
| 505 | 0 | 0 | |t Frontmatter -- |t Content -- |t Foreword -- |t Preface -- |t Introduction -- |t How do you want to be seen? -- |t 1. The Importance of Networks and Relationships -- |t 2. The Importance of Protocol in Networks -- |t The future of protocol; how new rituals might modernize protocol in our highly individualized age -- |t Protocol is an executor of Strategic Relationship Management -- |t 3. Developing a Networking Vision -- |t Upward mobility -- |t 4. Relationship Management Strategy -- |t 5. Relationship Echelons and Stakeholder Management -- |t 6. Developing a Relationship Management Plan -- |t Public sector Strategic Relationship Management -- The Municipality of Antwerp's story of facilitating benefits for the community -- |t 7. Relationship Management Capabilities -- |t 8. Assessing the Return-on-Relationship (RoR) -- |t 9. Relationship Performance Management -- |t Making relationship marketing more valuable -- |t 10. The Responsibility for Strategic Relationship Management -- |t 11. Implementing a Relationship Management Strategy; Implementing Change -- |t How a refugee organization professionalized its relationship management -- |t LinkedIn or Facebook? -- |t 12. Supporting the Networkers; Creating the Networking Tool Kit -- |t 13. Networking Events or Meetings -- |t The authors -- |t The Institute of Strategic Relationship Management -- |t Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management -- |t Glossary -- |t Index -- |t Thank you -- |t Colophon |
| 590 | |a JSTOR |b Books at JSTOR All Purchased | ||
| 590 | |a JSTOR |b Books at JSTOR Evidence Based Acquisitions | ||
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 650 | 0 | |a Leadership |x Philosophy. | |
| 650 | 0 | |a Executive ability. | |
| 650 | 6 | |a Leadership |x Philosophie. | |
| 650 | 6 | |a Aptitude pour la direction. | |
| 650 | 7 | |a SOCIAL SCIENCE |x General. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Executive ability. |2 fast |0 (OCoLC)fst00917778 | |
| 650 | 7 | |a Leadership |x Philosophy. |2 fast |0 (OCoLC)fst00994714 | |
| 653 | |a relationship management, relationship marketing, stakeholder, stakeholders, stakeholder management, networking, external relations, business relationships, CRM, trust, reciprocity, business development, relationships, lobbying, diplomacy, customer relationship management, networking. | ||
| 700 | 1 | |a Bakker, Monica, |e author. | |
| 700 | 1 | |a Collignon, Robert, |e author. | |
| 700 | 1 | |a Smit, Getty, |e author. | |
| 700 | 1 | |a Foqué, René, |e author of introduction. | |
| 776 | 0 | 8 | |i Print version: |z 9462988617 |z 9789462988613 |w (OCoLC)1085970752 |
| 856 | 4 | 0 | |u https://jstor.uam.elogim.com/stable/10.2307/j.ctvf3w1tn |z Texto completo |
| 938 | |a Digitalia Publishing |b DGIT |n DIGAMSTUP0088 | ||
| 938 | |a EBSCOhost |b EBSC |n 2070251 | ||
| 938 | |a YBP Library Services |b YANK |n 16109638 | ||
| 994 | |a 92 |b IZTAP | ||