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Wicked, incomplete, and uncertain : user support in the wild and the role of technical communication /
"How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--P...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Logan :
Utah State University Press,
[2018]
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 008 | 180720s2018 utu ob 001 0 eng d | ||
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| 049 | |a UAMI | ||
| 100 | 1 | |a Swarts, Jason, |d 1972- |e author. | |
| 245 | 1 | 0 | |a Wicked, incomplete, and uncertain : |b user support in the wild and the role of technical communication / |c Jason Swarts. |
| 264 | 1 | |a Logan : |b Utah State University Press, |c [2018] | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 520 | |a "How to document technologies that may hybridize into forms that not even their designers would have anticipated, and offers insight into the evolving role of a technical writer in an age of increasing user reliance on YouTube tutorials, message boards, and other resources for guidance"--Provided by publisher | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | 0 | |t The exigences and forms of technical communication -- |t Task shift : changes in the object of documentation -- |t Shifted tasks and shifted problems : the problem of wicked and tame problems -- |t Credibility and user interaction : the challenge of decentered expertise -- |t A survey of action-based proto-genres of help -- |t The role of technical communication. |
| 588 | 0 | |a Print version record. | |
| 590 | |a JSTOR |b Books at JSTOR Evidence Based Acquisitions | ||
| 590 | |a JSTOR |b Books at JSTOR All Purchased | ||
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 650 | 0 | |a Technical writing. | |
| 650 | 0 | |a Technology |x Documentation. | |
| 650 | 0 | |a Communication of technical information. | |
| 650 | 6 | |a Rédaction technique. | |
| 650 | 6 | |a Technologie |x Documentation. | |
| 650 | 6 | |a Information technique. | |
| 650 | 7 | |a technical writing. |2 aat | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Composition & Creative Writing. |2 bisacsh | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Rhetoric. |2 bisacsh | |
| 650 | 7 | |a REFERENCE |x Writing Skills. |2 bisacsh | |
| 650 | 7 | |a Communication of technical information |2 fast | |
| 650 | 7 | |a Technical writing |2 fast | |
| 650 | 7 | |a Technology |x Documentation |2 fast | |
| 655 | 7 | |a Informational works |2 fast | |
| 655 | 7 | |a Informational works. |2 lcgft | |
| 655 | 7 | |a Documents d'information. |2 rvmgf | |
| 776 | 0 | 8 | |i Print version: |a Swarts, Jason, 1972- |t Wicked, incomplete, and uncertain. |d Logan : Utah State University Press, [2018] |z 9781607327615 |w (DLC) 2017045680 |w (OCoLC)1005760536 |
| 856 | 4 | 0 | |u https://jstor.uam.elogim.com/stable/10.2307/j.ctv4g1r7k |z Texto completo |
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