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Developing and testing the Health Care Safety Hotline : a prototype consumer reporting system for patient safety events /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Schneider, Eric C., M.D (Autor)
Autor Corporativo: United States. Agency for Healthcare Research and Quality (sponsoring body.)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Santa Monica, Calif. : RAND Corporation, [2016]
Colección:Research report (Rand Corporation)
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Schneider, Eric C.,  |c M.D.,  |e author. 
245 1 0 |a Developing and testing the Health Care Safety Hotline :  |b a prototype consumer reporting system for patient safety events /  |c Eric C. Schneider [and 8 others]. 
264 1 |a Santa Monica, Calif. :  |b RAND Corporation,  |c [2016] 
300 |a 1 online resource (xv, 188 pages) 
336 |a text  |b txt  |2 rdacontent 
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490 1 |a Research report 
500 |a "Sponsored by the Agency for Healthcare Research and Quality." 
504 |a Includes bibliographical references (pages 66-69). 
505 0 |a Introduction -- Hotline design and development -- Hotline implementation and refinement -- Evaluation aims, methods, and results -- Challenges identified and lessons learned -- Summary and conclusion -- References -- Appendix A. Recommendations for ideal consumer reporting systems -- Appendix B. Technical expert panel members -- Appendix C. Operations manual -- Appendix D. Hotline site-visit interview protocol. 
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610 2 0 |a Health Care Safety Hotline. 
650 0 |a Medical care  |z United States  |x Communication systems. 
650 0 |a Patient satisfaction  |z United States. 
650 6 |a Patients  |x Satisfaction  |z États-Unis. 
650 7 |a Patient satisfaction  |2 fast 
651 7 |a United States  |2 fast 
710 1 |a United States.  |b Agency for Healthcare Research and Quality,  |e sponsoring body. 
830 0 |a Research report (Rand Corporation) 
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