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ISO 9001 : 2015 : a pocket guide /
Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ely, Cambridgeshire, United Kingdom :
IT Governance Publishing,
2016.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | JSTOR_ocn949907912 | ||
| 003 | OCoLC | ||
| 005 | 20231005004200.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 160518s2016 enk ob 000 0 eng d | ||
| 040 | |a UMI |b eng |e rda |e pn |c UMI |d OCLCF |d COO |d UAB |d AU@ |d VLY |d OCLCA |d SFB |d OCLCO |d OCLCQ |d OCLCO | ||
| 019 | |a 966385727 | ||
| 020 | |z 1849288119 | ||
| 020 | |z 9781849288118 | ||
| 035 | |a (OCoLC)949907912 |z (OCoLC)966385727 | ||
| 037 | |a CL0500000742 |b Safari Books Online | ||
| 050 | 4 | |a TS156.6 | |
| 082 | 0 | 4 | |a 657/.45 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Watkins, Steve, |d 1970- |e author. | |
| 245 | 1 | 0 | |a ISO 9001 : |b 2015 : a pocket guide / |c Steve Watkins and Nick Orchiston. |
| 264 | 1 | |a Ely, Cambridgeshire, United Kingdom : |b IT Governance Publishing, |c 2016. | |
| 300 | |a 1 online resource (1 volume) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Online resource; title from title page (Safari, viewed May 18, 2016). | |
| 504 | |a Includes bibliographical references. | ||
| 520 | |a Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the myths surrounding ISO 9001 certification; and more. -- |c Edited summary from book. | ||
| 505 | 0 | |a Cover; Title; Copyright; Contents; Introduction; Understanding this dynamic is the foundation of quality management; Chapter 1: What is a Quality Management System?; Applying a standard; Chapter 2: A Brief History of Quality Management and ISO 9001; Chapter 3: Useful Definitions; Quality; Context of the organisation; Documented information; Inputs and outputs; Interested parties; Products and services; Risk-based thinking; Chapter 4: Requirements of ISO 9001:2015; Plan-Do-Check-Act; Chapter 5: Context of the organization; Clause 5 -- Leadership; Clause 6 -- Planning; Clause 7 -- Support | |
| 505 | 8 | |a Clause 8 -- OperationClause 9 -- Performance evaluation; Clause 10 -- Improvement; Chapter 6: Certification; Do I have to certify?; Certification is an expensive disruption; There's so much documentation involved; Certification won't guarantee quality; Can't my customers audit my quality processes instead of paying for a certification body?; The certification auditor is just looking for problems; Maintaining quality; ISO 9001 Resources; Green papers; Transition tools; Gap analysis; Documentation toolkits; Consultancy; ITG Resources | |
| 590 | |a JSTOR |b Books at JSTOR Demand Driven Acquisitions (DDA) | ||
| 590 | |a JSTOR |b Books at JSTOR Evidence Based Acquisitions | ||
| 590 | |a JSTOR |b Books at JSTOR All Purchased | ||
| 650 | 0 | |a ISO 9001 Standard. | |
| 650 | 0 | |a Computer security |x Standards. | |
| 650 | 0 | |a Data protection |x Standards. | |
| 650 | 6 | |a Norme ISO 9001. | |
| 650 | 6 | |a Sécurité informatique |x Normes. | |
| 650 | 6 | |a Protection de l'information (Informatique) |v Normes. | |
| 650 | 6 | |a Protection de l'information (Informatique) |x Normes. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Quality Control. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Computer security |x Standards |2 fast | |
| 650 | 7 | |a Data protection |x Standards |2 fast | |
| 650 | 7 | |a ISO 9001 Standard |2 fast | |
| 700 | 1 | |a Orchiston, Nick, |e author. | |
| 856 | 4 | 0 | |u https://jstor.uam.elogim.com/stable/10.2307/j.ctt1bj4t23 |z Texto completo |
| 994 | |a 92 |b IZTAP | ||