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JSTOR_ocn941700556 |
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20231005004200.0 |
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160227t20152015enk o 000 0 eng d |
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|a EBLCP
|b eng
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|d JSTOR
|d OCLCO
|d TFW
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|d OCLCF
|d OCLCO
|d IDB
|d OCLCQ
|d OCLCO
|d S9I
|d MERUC
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|d IOG
|d OCLCQ
|d LVT
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|d N$T
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|d OCLCO
|d OCLCQ
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|a 936410631
|a 1143218660
|a 1175635386
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|z 9781849287784
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|z 1849287783
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|a 9781849287807
|q (electronic bk.)
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|a 1849287805
|q (electronic bk.)
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|a 9781849287777
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|a 1849287775
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|a AU@
|b 000062513829
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|a GBVCP
|b 1048972968
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|a (OCoLC)941700556
|z (OCoLC)936410631
|z (OCoLC)1143218660
|z (OCoLC)1175635386
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|a 22573/ctt18dd8tx
|b JSTOR
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|a HD9696.63.A2
|b M35 2015eb
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|a COM000000
|2 bisacsh
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|a 004.068
|2 23
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|a UAMI
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1 |
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|a McLean, Daniel
|c (ITSM Consultant)
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1 |
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|a Release and deployment :
|b an ITSM narrative account /
|c Daniel McLean.
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|a Ely, Cambridgeshire, United Kingdom :
|b IT Governance Publishing,
|c 2015.
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|c Ã2015
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|a 1 online resource (162 pages)
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; Chapter 1: Winning The Job; Chapter 2: Where Did My Job Go?; Chapter 3: Finance -- Wisdom or Indifference?; Chapter 4: Bad Beginnings; Chapter 5: Requirements -- Voice of the Business; Chapter 6: Sales -- Heart of the Business; Chapter 7: Application Development; Chapter 8: Infrastructure -- Physical Clouds; Chapter 9: QA -- Guardians of the Gates; Chapter 10: Management Intervention; Chapter 11: Change Management -- Short Circuit; Chapter 12: Release -- Let Slip the Dogs of War.
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|a Chapter 13: Deploy -- The End of the Beginning -- ITG Resources.
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|a Online resource; title from PDF title page (JSTOR, viewed on March 8, 2016).
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|a Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --
|c Edited summary from book.
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|a JSTOR
|b Books at JSTOR All Purchased
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|a JSTOR
|b Books at JSTOR Evidence Based Acquisitions
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|a JSTOR
|b Books at JSTOR Demand Driven Acquisitions (DDA)
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|a Computer software industry.
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|a Computer software
|x Development
|x Management.
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|a Software engineering
|x Management.
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|a Logiciels
|x Industrie.
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|a COMPUTERS
|x General.
|2 bisacsh
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650 |
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7 |
|a Computer software
|x Development
|x Management.
|2 fast
|0 (OCoLC)fst00872548
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650 |
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7 |
|a Computer software industry.
|2 fast
|0 (OCoLC)fst00872606
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650 |
|
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|a Software engineering
|x Management.
|2 fast
|0 (OCoLC)fst01124190
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856 |
4 |
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|u https://jstor.uam.elogim.com/stable/10.2307/j.ctt19qgf61
|z Texto completo
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938 |
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|a EBL - Ebook Library
|b EBLB
|n EBL4395804
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938 |
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|a YBP Library Services
|b YANK
|n 12823212
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938 |
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|a EBSCOhost
|b EBSC
|n 1161976
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994 |
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|a 92
|b IZTAP
|