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Release and deployment : an ITSM narrative account /

Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have...

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McLean, Daniel (ITSM Consultant)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2015.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --
Descripción Física:1 online resource (162 pages)
ISBN:9781849287807
1849287805
9781849287777
1849287775