Understanding street-level bureaucracy /

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This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Hupe, Peter L. (Editor ), Hill, Michael (Editor ), Buffat, Aurélien (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bristol, UK ; Chicago, IL : Policy Press, 2015.
Temas:
Social workers.
Social policy.
Social service.
Public administration.
Political planning.
State governments > Officials and employees > Public opinion.
Municipal services > Evaluation.
Public Policy
Social Work
Travailleurs sociaux.
Politique sociale.
Service social.
Administration publique (Science)
Politique publique.
Gouvernements d'États fédérés > Fonctionnaires > Opinion publique.
Services municipaux > Évaluation.
social workers.
public policy.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
e-books.
Livres numériques.
Acceso en línea:Texto completo
Descripción
Sumario:This wide-ranging edited volume provides a state of the art account of theory and research on modern street-level bureaucracy, gathering internationally acclaimed scholars to address the varying roles of public officials who fulfill their tasks while interacting with the public. These roles include the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values. Questions about the extent of discretionary autonomy and the feasibility of hierarchical control are discussed in depth, with suggestions made for the further development of research in this field. Hence the book fills an important gap in the literature on public policy delivery, making it a valuable text for students and researchers of public policy, public administration and public management.
Descripción Física:1 online resource (xi, 391 pages) : illustrations
Bibliografía:Includes bibliographical references (pages 339-384) and index.
ISBN:1447313283
9781447313281

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