Managing risk and complexity : through open communication and teamwork /

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Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tompkins, Phillip K. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: West Lafayette, Indiana : Purdue University Press, [2015]
Temas:
Communication in management.
Teams in the workplace > Management.
Risk management.
Communication en gestion.
Équipes de travail > Gestion.
Gestion du risque.
risk management.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
BUSINESS & ECONOMICS / Decision-Making & Problem Solving
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction
  • Concertive control in organizations
  • A call from the moon : exemplary communication practices at nasa's marshall space flight center
  • Studies of open communication and teamwork
  • Operating as a team and checklists : reducing complexity and risks in health care
  • Fighting fires with smart risks
  • Challenger, columbia, and risk communication
  • Responses to apollo, challenger, columbia: the decline of the space program
  • Our homeless neighbors : "at risk" and "risky" to the domiciled
  • Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell
  • The age of participation
  • Conclusion
  • Acknowledgments
  • Notes
  • Glossary
  • Index.

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