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Managing risk and complexity : through open communication and teamwork /

Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tompkins, Phillip K. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: West Lafayette, Indiana : Purdue University Press, [2015]
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Managing risk and complexity :  |b through open communication and teamwork /  |c Phillip K. Tompkins. 
264 1 |a West Lafayette, Indiana :  |b Purdue University Press,  |c [2015] 
264 4 |c ©2015 
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504 |a Includes bibliographical references and index. 
588 0 |a Print version record. 
520 |a Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. 
505 0 |a Introduction -- Concertive control in organizations -- A call from the moon : exemplary communication practices at nasa's marshall space flight center -- Studies of open communication and teamwork -- Operating as a team and checklists : reducing complexity and risks in health care -- Fighting fires with smart risks -- Challenger, columbia, and risk communication -- Responses to apollo, challenger, columbia: the decline of the space program -- Our homeless neighbors : "at risk" and "risky" to the domiciled -- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- The age of participation -- Conclusion -- Acknowledgments -- Notes -- Glossary -- Index. 
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590 |a JSTOR  |b Books at JSTOR All Purchased 
650 0 |a Communication in management. 
650 0 |a Teams in the workplace  |x Management. 
650 0 |a Risk management. 
650 6 |a Communication en gestion. 
650 6 |a Équipes de travail  |x Gestion. 
650 6 |a Gestion du risque. 
650 7 |a risk management.  |2 aat 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
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776 0 8 |i Print version:  |a Tompkins, Phillip K.  |t Managing risk and complexity through open communication and teamwork.  |d West Lafayette, Indiana : Purdue University Press, ©2015  |h 276 pages  |z 9781557537126 
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