Crowdsourcing in the public sector /

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Crowdsourcing is a term that was coined in 2006 to describe how the commercial sector was beginning to outsource problems or tasks to the public through an open call for solutions over the internet or social media. Crowdsourcing works to generate new ideas or develop innovative solutions to problems...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brabham, Daren C., 1982- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, DC : Georegtown University Press, 2015.
Colección:Public management and change.
Temas:
Public administration > United States > Citizen participation.
Political participation > Technological innovations > United States.
Social media > Political aspects > United States.
Human computation > Political aspects > United States.
Participation politique > Innovations > États-Unis.
Médias sociaux > Aspect politique > États-Unis.
Traitement assisté par l'humain > Aspect politique > États-Unis.
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
POLITICAL SCIENCE > Public Policy > General.
Political participation > Technological innovations
Public administration > Citizen participation
Social media > Political aspects
United States
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction : crowdsourcing and public participation
  • Crowdsourcing's conceptual foundations
  • Deciding if and when to use crowdsourcing
  • Knowledge discovery and management (KDM)
  • Distributed human intelligence tasking (DHIT)
  • Broadcast search
  • Peer-vetted creative production (PVCP)
  • The planning phase
  • Best practice 1. Clearly define the problem and solution parameters
  • Best practice 2. Determine the level of commitment to the outcomes
  • Best practice 3. Know the online community and its motivations
  • The implementation phase
  • Best practice 4. Invest in usable, interesting, well-designed tools
  • Best practice 5. Craft policies that consider the legal needs of the organization and the online community
  • Best practice 6. Launch a promotional plan and a plan to grow and sustain the community
  • Best practice 7. Be honest, transparent, and responsive
  • Best practice 8. Be involved, but let go of control
  • The post-implementation phase
  • Best practice 9. Acknowledge users and follow through on obligations
  • Best practice 10. Assess the project from many angles
  • Conclusion : the future of crowdsourcing in the public sector.

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