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Managing in a service-focused world : I, team, stewards and marketplace /
In this book, Roger K. Williams adapts tried and trusted principles of IT service management (ITSM) into a framework for personal and professional development. He treats management as a service, presenting the idea that the effectiveness of a manager is best judged by the views of the key stakeholde...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Cambridgeshire, England :
IT Governance Publishing,
2014.
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| Temas: | |
| Acceso en línea: | Texto completo |