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PerformanceStat Potential : a Leadership Strategy for Producing Results /

"Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy-the way the Los Angeles County Department...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Behn, Robert D.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Cambridge, MA] ; Washington, D.C. : Ash Center for Democratic Governance and Innovation, Harvard University : Brookings Institution Press, 2014.
Colección:Innovative governance in the 21st century.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • CompStat and Its PerformanceStat Progeny
  • Searching for PerformanceStat
  • Clarifying PerformanceStat
  • Distinguishing CompStat's Impact
  • Committing to a Purpose
  • Establishing Responsibilities Plus Discretion
  • Distinguishing PerformanceStat's Effects
  • Collecting the Data
  • Analyzing and Learning from the Data
  • Conducting the Meetings
  • Carrying Out the Feedback and Follow-Up
  • Creating Organizational Competence and Commitment
  • Learning to Make the Necessary Adaptations
  • Thinking about Cause and Effect
  • Appreciating Leadership's Causal Behaviors
  • Making the Leadership Commitment.