Backstage in a bureaucracy : politics and public service /

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Backstage in a Bureaucracy provides a first-hand day-to-day look at running a large bureaucracy. Susan Chandler candidly shares her experiences while serving as director of the Hawai'i State Department of Human Services for eight years, while Richard Pratt, a public administration professor and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Chandler, Susan M., 1945-
Otros Autores: Pratt, Richard, 1941-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Honolulu : University of Hawaiʻi Press, [2011]
Temas:
Hawaii. > Department of Human Services > Management.
Hawaii. > Department of Human Services.
Since 1959
Bureaucracy > Hawaii.
Bureaucratie > Hawaii.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
SOCIAL SCIENCE > Human Services.
POLITICAL SCIENCE > American Government > General.
Bureaucracy.
Management.
Politics and government
Social policy.
Hawaii > Politics and government > 1959-
Hawaii > Social policy.
Hawaii > Politique et gouvernement > 1959-
Hawaii > Politique sociale.
Hawaii.
Dictionary
dictionaries.
Dictionaries.
Dictionnaires.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Frontmatter
  • Contents
  • Acknowledgments
  • List of Abbreviations
  • 1. Introduction
  • 2. What Kind of Person Should Be in These Jobs?
  • 3. Organizational Setting
  • 4. In the Beginning
  • 5. Getting to Know the Agency and Its Culture; or, Can Anyone Tell Me What's Going On?
  • 6. If Only the Boss Really Had Power; or, It's Not So Lonely at the Top
  • 7. Finding the Right Help; or, With a Little Help from My Friends
  • 8. Speaking in Different Tongues; or, When Cultures Meet
  • 9. The DHS Storybook; or, Hunting and Gathering
  • 10. Meeting the Legislature; or, Honoring the Honorables
  • 11. Community Advocates; or, It Is So Much Easier to Advocate Than Administrate
  • 12. The Governor; or, The Guy Who Holds the Purse Strings
  • 13. The Cabinet; or, When Collaboration Seems Like ... Getting Clobbered
  • 14. The Auditor; or, Uh-Oh, Here She Comes Again!
  • 15. The Press; or, The Unkindest Cut of All
  • 16. The Federal Presence; or, Will This Be Good for Us?
  • 17. Innovation and Change: Can Anyone Do This?
  • 18. Procuring Services; or, Hey, Didn't We Contract That Out?
  • 19. Lessons Learned
  • 20. Final Thoughts
  • References
  • Index.

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